Batihan Vadi

We stayed at this hotel at the start of June and we cannot recommend it enough. The location and peacefulness is pure relaxation. We visited with a three year old who made the most of the activities and kids club. She loved every minute and swimming in the main pool was her favourite activity. Alpert the lifeguard played with her and encouraged her to become confident in the water. She even got a medal. 🥇. Guizam in kids club painted her face every day sometimes more than twice a day alongside making her evening with mini disco. We also have 4 month old twins who also loved the hotel. They enjoyed the relaxed environment. Ozzy ensured we had everything we needed and always came to check on us and make sure we were ok. The food was so fresh, well cooked and delicious. I can’t recommend this hotel enough as nothing was too much trouble for the staff. We felt well and truly looked after during our stay. We left feeling so relaxed and we will definitely be back.

Highly recommend visiting this hotel! Amazing resort with beautiful surroundings and a variety of different wildlife including peacocks, ostriches, emus, gazelles and lots more! We stayed in a Superior Villa and we were delighted with the size of the rooms and swimming pool. The garden is very private and peaceful, it comes with its own pool, jacuzzi and cabana. The mini bar is filled daily with soft drinks and beer. The food and drink is delicious. All meals are a la carte and there is a huge variety to choose from. Every member of staff we met were hugely welcoming and helpful, nothing is too much trouble for them. They are an absolute credit to the hotel. We had an amazing holiday, very relaxing and we will definitely go back.

Enjoyed our stay at this beautiful hotel with extensive grounds in a super family room overlooking the main pool (most people were staying in villas with their own pools). The shared pool was usually very peaceful and I loved that the baby ducklings sometimes shared it with us! Food and drink were great and the staff were very helpful. We especially loved the Wine Bar and were surprised that more people didn't go there. Lovely staff - especially Ali and Alpert ... but many others whose name I didn't get. It would be helpful if there was a hotel information booklet in the room including a list of restaurant options and how to book them. If I was to return I'd probably hire a car. We used taxis to visit Ephesus and Kusadasi but it would be lovely to explore more of the surrounding countryside and villages.

We had booked a Superior Villa and it certainly was… We had our own privately enclosed garden which could not be overlooked plus a beautiful pool and jacuzzi. The villa was spacious and had air conditioning in the bedroom and lounge area when was wonderful when the temperature really rose during the day. Everything was spotlessly clean. There was only one main restaurant open during our stay but this was fine as they served a wide variety of dining options both for breakfast and throughout the day. Breakfast was 9am to 12 noon but you could ask for an early breakfast if you were going on trips. Please be advised that all service is very leisurely so allow at least 1 hour even if you are in a rush. Food portion sizes were generous. We did not use them but there was a very well equipped gym and spa facilities. Interesting‘wildlife’ at the hotel from Peacocks to Flamingos plus other birds and very loud frogs. Hotel is very eco friendly with all vehicles being electric. You needed to catch a taxi to anywhere as the hotel is situated a long ways from main roads but this was fine and added to the tranquillity of the hotel. Would definitely recommend the all inclusive option rather than bed and breakfast as it is much easier in the resort. Definitely highly recommend this hotel and will be going again in the near future.

We stayed here for 10 nights in May half term as a family of 4 (x2 daults and x2 children aged 8 and 5). We booked this hotel because it is rated 5 star by Jet 2 and had 5 star rating on Trip Advisor. I was dubious as there was a lack of information and lack of photos on the ad (solely focused on the villas). And, although there were limited reviews, we took the risk and booked. The location and relaxed vibe of this area is 5 star, it really is beautiful, but as the days went on the multiple 'little' things led to a lot of frustration and stress. Therefore, the Batihan Vadi cannot be classed as a 5 star hotel. We are used to staying in 5 star resorts where we have had top notch experiences all round. I have listed our pros and cons below. Lots of them are easy fixes and with these things being improved would truley make it an amazing 5 star holiday. However, had i of had this information, I would have not booked. I hope this helps people currently looking to book. Pros: Setting - surroundings in the mountains are gonestly just beautiful Animals --really beautiful and friendly Villa - good size inside and outside - private garden in the sun, pool (good size) and self fill tub, Air con - very good, mini bar filled daily. Vibe - Relaxed, quiet, laid back atmosphere Communication - What's app msg system to send queries or ask for a buggy to be taken to the restaurant etc (we walked though) Facilities - Gym, spa and indoor pool facilities Animation team - entertainment staff available at the drop of a msg to take you to do archery, basketball, mini golf - we enjoyed all of these Restaurant - excellent presentation and taste of food Attentive to children Cons: Setting - taxi required to go into town, but it is only 10mins/10 euros each way, nothing to do at the hotel, no evening entertainment. Most things were closed at the hotel apart from at the weekend when the locals came to use the restaurant or use it for a party I.e. no atmosphere, it was being described like a derelict town. I appreciate the season was just starting. Animals - cats jumping on table in restaurant amd the staff were feeding them left overs, ducks swimming and pooing in the pool!!! Villa - poor quality of cleaning, constant stagnant water smell (poor drainage), no tea towel or draining board in kitchen - cleaners just swill glasses and leave to drip dry on the side instead or replacing, liquid hand soap in bathroom was empty for the duration of our stay despite asking for it to be filled and being told 'ofcourse sir' it still didn't get done. Pool - freezing cold, Told us they couldn't heat it! Almost unbearable to even go in!! Communication (there is so many examples i could write here) - Lack of general info given i.e. the light switches in the villa are very confusing, all digital - no explanation about any of this, or where the safe was or how to use it, or how the air con worked. I had to ask about check out details after waiting a week to see if we would be informed (see below). False info given - dietary requirements (see details below). There was a very poor level of English speaking and understanding - leading to regular delays and multiple mistakes i.e. the restaurant had x2 waiter interpretingto the others. Also a real lack of staff understanding of process - I.e. what is/isn't all inclusive always told you cant have this beer but then someone else servint it to you. We were made to feel a burden daily when it came to the restaurant just for asking for things that were on the menu and there was no initiative to find answers (see below). Went to lobby bar (24/7) to ask for milk for a coffee in the villa as it had a nespresso machine with pods - it was too early for breakfast etc, was told 'no' as noone was on the bar and the receptionist couldn't walk 10meters to the fridge to get the milk!! Kids club - you can't call it this - there was no interaction or engagement from staff. It looked closed all the time, if you opened the door to go in, they said hello and left you to watch your kids play. Zero effort! We were told they can't open trampolines as there was only x1 15 year old trainee working for kids club and she couldn't leave the room, even when I said I'd take responsibility for staying with and watching my own children! Play area - few plastic toys for toddlers only! Animation team - no base for them to actually entertain guests - and amphitheatre would be great. X1 night they tried to host a mini disco in the bar, the tech was set up in front of the bar and wires were across the floor with no space for anyone to try to enjoy themselves. Restaurant - wrong orders brought daily i.e. x3 bowls (9 scoops of icecream) for x1 child, and meals missing from orders daily, Set menu only which was the same for lunch and tea everyday - so very repetitive - not good of you were a fussy eater or had dietary requirements. The menu was printed on paper and pages were worn and not readable if someone had got them wet - almost no fresh fish on the menu at all - bream or bass - that was it!! Restricted breakfast options but if you like eggs you'll be fine. No options or understanding of special dietary needs I.e. dairy free - always wrong stuff brought i.e. cream on top of milkshakes and cheese on top of pasta, things on the menu not available, made to feel a burden if ask for filter coffee, ask what vegetables can be cooked - the answer 'don't know', super slow ordering process and no room for amending orders. One day i was told to be quiet because the manager was listening when I asked for another coffee because it wasn't drinkable!! I spoke louder and said, 'good' he needs to know this!! No snacks available anywhere ike fruit, nuts, crisps apart from to buy from a shop but the cashier couldn't speak English or even have an understanding of currency etc. 4 power outages - no electricity, WiFi or air-conditioning. X3 water outages and constant issues with water temperature and pressure. Late checkout fee - flight home was midnight, checkout time is midday. No where to go for 8 hours until transfer pick up. We were told we could keep our villa until 6pm for 200 euros! We had this for free when i reiterated that it is unacceptable for a 5 star hotel to have te4 days with limited electricity and X3 occasions with no water, and, refused drinks etc as AI! Dairy free - specifically enquired about options before arriving. Was told they cpuld cater and had vegan icecream etc. Only x5 cows milk icecreams available, no vegan icecream at all, no ice lollies, all deserts available were dairy based unless we had fruit. This broke my heart seeing my little one missing out! Previously at other 5 star hotels in Turkey, we have spoken with chefs and they have made soya based deserts specifically for our daughter. We have been given allergy cards etc too. They have no understanding of this here. There is a real lack of leadership and management here which is a shame because is has real potential.