Dream of Zanzibar

CAVEAT EMPTOR! BUYER BEWARE! Claiming to be a 5-star resort, they struggled to be 3 stars it is filled with short fallings. D of Z is definitely not disabled person friendly as there are stairs everywhere except into the pool where you must enter down a wall ladder. Bars and dining rooms are predominantly on the second floors or at the least up a few stairs. Food was INEDIBLE. We lived on rolls, tomato and cucumber for 2 weeks. There was nothing to tempt us at all. Soup was hit and miss. Grilled meat in the evening was dire as were the pizza squares and brochette (white toast with chopped tomato, I think) Breakfast was ok as they offered fresh omelettes and waffles (if you asked for a fresh one and not the cold rubbery ones off of the buffet.) Lunches and dinners were always cold and over cooked. Chatting with the other guests we found that this was the complaint from everyone. Spices were not existent which was strange as spices are one of Zanzibar's high points. On one of our first few nights, we went to the roof-top bar, the bartender left us sitting at the bar for 15 minutes without acknowledging us. When I commented that we would like a drink he responded with "You are not the only person in the bar" There were only 2 other people there!!!!!!!!! The resort also had next to no internet. Guests were hanging all of their laundry off of the balconies a point we took to management and yet nothing was done about it. This was not a one off situation and got worse as the holiday went on. Perhaps offering your guests a drying rack in their room to put up to dry wet swimwear and laundry could be a solution. The rooms and bathrooms were beautifully designed, large and spacious. The potential is there with much correcting. Dream of Zanzibar was not 5 star and more of a nightmare.

Service and everything was good I can’t say any wrong about this place and I like the service from RAHMA from reception,Jesca, Mariam James and mr Zachariah I really like their service very professional 👍👌

Extensive building site taking place next door like NEXT door workmen watching you in the pool! With constant building site noise. Only one small pool which fills up quickly with guests. One male member of staff took a toilet relief on the beach in full view of my daughter and myself. Spa staff incapable and unprofessional daughter passed out twice I had to drag her out of the spa room myself the staff just left us and male staff members sat and watched me drag a half naked teenage girl out of the spa room no offer of help infact I’d say he was enjoying the view totally inappropriate. Hotel manager incapable of providing solutions and uninterested AVOID if you have teenage girls and don’t like building sites on your holidays. They did allow us a late check out if we waived some issues which again is unprofessional and I want other holiday makers to have the opportunity to make an informed decision with all the facts.

Everything is great here. Clean place, friendly service and everything worked well.

Amazing place, service, people and i enjoy soo much