Dreams Curacao Resort, Spa & Casino

Overall, the experience was pleasant, but I wouldn't recommend staying here to any of my friends or family as the overall experience just wasn't worth the money. Our room was dirty when we arrived: mold and mildew in the shower, stained broken/tiles on the ground and on bathroom ceiling, very dirty air vents that made my allergies go haywire, uncomfortable beds (extremely thin and didn't provide good back support), bland tasteless food at the buffet (the only decent food was at the specialty restaurants), and just underwhelming activities at the resort during our stay. All the staff their were extremely friendly, warm, and helpful, so it made up for a lot of the issues we experienced, as their hospitality was unmatched; but honestly, the whole experienced just felt lacking overall. Curacao is a beautiful island with wonderful people, delicious food, amazing beaches, and great vibes all around, and quite honestly, the best part of the trip was the time we spent outside the resort. I didn't hate my stay, but didn't exactly fall in love with the Dreams Resort.

The service was very poor from the bartenders to the restaurant staff. The pool and beach area were dirty and only had one person come throughout the day and pick up trash and empty glasses from the bar. There was no waiter to help the bartender provide drinks for guests around the pool and bar area. The bartenders were rude, ignoring guests for ridiculous amounts of time, even when they had no one to service. The bartenders would constantly leave the bar for up to an hour at times and there would be no one to cover the bar for the guests. The posted rules about smoking, food in the pool, glass around the pool and so on, were not enforced and we actually watched children eating chicken wings and burgers in the pool, dropping food into the water. When we asked for managers in order to get some help or some answers, the managers never came out of the office to speak with us. There were more employees wearing professional resort outfits but none of them seemed to ever do any work. They certainly did not help when we asked for it. On our last day, we demanded to sit with a UVC/Hyatt manager, and they pawned us off on a sales member. We gave her the long list of disappointing things that we experienced for the whole 7 days that we were there and she said that she would email corporate and we would be compensated something. We have yet to receive notification on that. I would not recommend this resort to anyone.

Don't hesitate to go premium. Snorkeling was better than many other places. With a car, so many excursions are 30-40 minutes away. Snorkeling with turtles, pig beach, flamingo beach, and Kokomo were worth the trip to the west side. Town is close by and the Green roo m was a great restaurant. Hand rolled Cuban cigars were nearby. This was a great trip!