Alila Ubud

Our stay at Alila Ubud was unique. We have never stayed in a hotel with such friendly and dedicated staff. We truly felt at home. The facilities are of high quality, and the food is worthy of a top restaurant. The location of the resort was not a surprise, because we knew we would be surrounded by jungle, but the interaction with some wild animals, particularly the monkeys, exceeded expectations. We thank all the staff (because they treated us in an exemplary manner, without exception), especially those with whom we had the most contact (if we can pronounce their names): Sukman, Haidy, Di, Madê.

A wonderful experience in the middle of the jungle with all the flora and fauna. Service outstanding, the food was excellent. Great base to explore Ubud and further. A little piece of paradise I hope I get to return to one day.

Amazing place, great customer service, the food was great and the main infinity pool view was to die for! The only thing I would say if you're not a fan of monkeys .. might not be the place for you, lol.

Serene hotel in heart of jungle. Food amazing and staff so friendly and welcoming. The rooms are fairly basic, very Balinese but well serviced by the staff. We stayed 5 nights as part of a longer holiday in Bali but felt the stay was value for money, especially the quality of the food and drinks. No issue with noise, loved hearing the sounds of the jungle. Found the monkeys to be amusing not inconvenient. The traffic round Ubud is mental so travelling from airport or to the town via the hotel shuttle can take longer than expected but lovely to return to the quiet of the hotel. Lots of steps so better suited to active families or couples.

Superb Stay with Beautiful Greenery, but Not Ideal for Seniors or Wheelchair Users We had a wonderful stay at this hotel. The property is surrounded by lush greenery, creating a peaceful and relaxing atmosphere. The pool offers a beautiful view, and the café is excellent with a lovely ambience. The rooms are spacious, comfortable, and well-designed. We especially loved the open bathing area and the bathtub, which added a luxurious touch to the stay. The only drawback is that the property is not wheelchair-friendly. There are numerous stairs leading to the rooms, restaurant, and pool area, with no elevators or convenient wheelchair access. I unfortunately twisted my leg while walking back to my room in the evening. Although the staff were extremely supportive and did everything they could to assist, the lack of accessible facilities made it difficult. I would recommend that elderly guests or anyone with mobility issues consider this before booking. One suggestion for improvement would be to include more vegetarian options on the menu. Overall, it's a beautiful property with excellent rooms, ambience, and hospitality, but accessibility and a wider vegetarian selection would make the experience even better.