AF Valle Orotava

Absolutely tremendous hotel. There was nothing that we could fault or complain about. Whilst all staff are pleasant and helpful, special mention goes to Eduardo on reception, who was exceptional and Kelly in the pool bar. We will definitely return, hopefully later this year.

Excellent stay, great location, great room, great staff and great food. looking forward to another stay.

I had a lovely stay at the hotel. I travelled by myself and found the location, facilities and hotel perfect for my needs. The rooms were a good size and the beds comfortable. Most importantly, staff were friendly and helpful, especially on Reception. Thank you Jose for sorting out my problems with such kindness and humour.

10/10 for location as only a few minutes walk downhill from all the shops and main area. Close to two launderettes, and less than 5 minutes from the main bus station. 7/10 for food- very good selection but some dishes were only just warm, vegetables were soft and the menu is a weekly cycle and as we were here for 4 weeks, it was a bit repetative. Generally though, you can always find something to eat on the menu. Big shout out to the ebullient funny helpful waiter Santiago. Also the young waiting staff worked extremely hard and deserve some praise. 3/10 for wifi- it is reasonably fast, but you have to log on sometimes multiple times in 24 hours and there is no consistent wifi. 7/10 for the room, as it is large and well equipped. It is also cleaned daily and well by the cleaning staff. However, we had a consistently bad smell in the bathroom which appeared without fail overnight and lasted until mid morning. Initially it smelt of radishes but became increasingly stronger smelling of ammonia. We told the receptionist (Jorge- the good guy) in our first week, and immediately the filter in the bathroom vent and the air conditioning vent in the room were both cleaned. This lasted about 12 hours and it was back again. We told another receptionist who said it was the smell of the sea- impossible as the bathroom has no window and we never smelt the sea. The smell was definitely a sewage type smell but nothing was done about it and we endured it for our entire 4 week stay. For this reason and the poor wifi, we would not return to this hotel. 3/10 for atmosphere especially the so called entertainment in the lobby bar, and in fact the whole lobby area is very bright and there is absolutely no atmosphere with not very comfy seats. 2/10 for value as we have booked another hotel with better reviews and as we visited it during our stay, we know it has much better ambience yet is costing us over £800 less for the same 4 weeks in 2027 9/10 for noise level- this was no issuea t all as we had a room facing the back with occasional street noise or music.

Superb hotel. Spottlesley clean. Rooms large, fresh and well serviced. Five minutes walk from the bus station, to access buses to anywhere in the island. Very helpful and polite staff, especially Santiago, the perfect waiter. Great selection of food, we stayed half board. Wine served at dinner, tasty and good value. Mainly German guests, sadly few English speaking. I would be happy to return to this great hotel.