AF Valle Orotava

I recently stayed in the Hotel Valle Orotava AF and it was appalling. The food (breakfast and dinner) was such poor quality that a lot of times I just couldn't eat it. It was revolting and cold. The wait staff were also very rude and were terrible at communication. I will be telling people to avoid staying at this hotel.

Lovely hotel with spectacular views. Breakfast was tasty with a great deal of choice. Loved the hotel rooftop pool. Very clean and great value for the price. Very central location. It was my birthday weekend and I got a lovely card through the door saying that a table was reserved for a surprise this evening. Very thoughtful.

Beautiful rooftop pools. Unfortunately, one of the lifeguards persistently avoided putting up umbrellas by the sunbeds, claiming it was too windy. It wasn't too windy whenever anyone else was on duty. Unbelivable laziness. Luckily he has not to save anyone (what if he would have no desire to save a drowning man at the moment?)

The hotel was fine but the location was awful! Whether you turn right or left out of the hotel you have to go downhill to the coast. I was using a stick just for support which I was glad to have as there was a lot of hills in the area. My room had a balcony which I couldn't use as it was looking into a cafe across the street where people congregated for most of the day. I had also required a disabled room but didn't get it and the shower tray was lethal!! There was nothing going on in the hotel at night so a group of us went across the road to a local bar for drinks. Food was good and staff were fine. I just did not like the location nor did I like Puerto de la Cruz. I would never return.

We always use this hotel when we want to escape the hot weather in the south. The star of the show is Jose ( The Head Receptionist) He is simply the best receptionist we have ever met. The hotel is situated within easy walking distance of the town centre and has two excellent roof top pools with dramatic views of Mount Teide and the coast.The rooms are very comfortable and are excellent value for money.