FERGUS Puerto de la Cruz

Krásný udržovaný 4* hotel, usměvaví vstřícný personál....stravování na perfektní úrovni, každý si nevybere z mnoha ingrediencí kvalitních jídel, každý večer jiná specialita. Některé komentáře jsou evidentně od konkurence.....není co vytknout.....v tomto hotelu jsme už po druhé a vždy super.....čisto.

From start to end the staff have been exceptional, very friendly and efficient. Food has been plentiful and varied and every meal Daniel A was welcoming and helpful. The animation team have made sure that there is plenty to do if you ever get bored of the pool. The whole site is kept very clean and tidy. The rooms were really comfortable and we loved the view of Tiede and being on a adults only floor. Great trip, certainly would recommend the hotel and would look to try other Fergus hotels in the future.

If like me you are reading all the terrible reviews and wishing you hadn’t booked this hotel for your holidays DO NOT PANIC - we have just checked out after a lovely week there! We booked via Jet2 for our sons 21st, we stayed in a Magnus room (on the 7th floor) which whilst smaller than I was expecting was lovely - clean and in great decorative condition. The roof top terrace that was just for magus rooms was lovely - we often had the whole place to ourselves to sit / sunbathe and enjoy the complimentary sort drinks. Yes there was a party of school children staying there but we had been told of this at the time of booking and to be fair the kids were respectful and seemed well behaved! The food was fine - breakfasts excellent with lots to choose from and the evening meals also were fine (we weren’t expecting Michelin stars!). The pools were nice - we used the upper one which was quieter than the main one, the bar staff were great. All staff we encountered were polite and helpful and the bottle of Cava for my sons 21st was a lovely touch! We would recommend and definitely stay again.