Melia Costa Atlantis

We had booked a room with a Teide review and got room 701. It was a good room with a balcony overlooking Teide and one at the end overlooking the sea. The hotel was very quiet and the beds were comfortable and there was a choice of three pillows on the bed. The kettle etc was in atvthe side ofvthe wardrobe and wasn't much room around it. It would have been nice too have proper bedside tables with drawers in them. A dressing table/shelf would have been useful in the room (or near the mirror) to set toiletries on. The rooms were made up daily and a bottle of water was left in the room every morning. The pool area was nice but more sun loungers are needed, if you weren't out by 10.00 am you didn't get one. The restaurant had plenty of choice, although sometimes food wasn't labelled and we didn't know what the dishes were and the food at dinner time sometimes wasn't very warm and the dinner plates weren't warm.

Beautiful hotel, I stayed here with work. The rooms are clean and beds are very comfortable. The food at breakfast was lovely also can’t fault this hotel

We stayed in a sixth floor room overlooking the sea which was a lovely outlook and although next to the lifts we were not disturbed by them. Room was good, very comfortable beds and a wonderful shower with a choice of waterfall or standard, could have done with somewhere for coats to hang, some drawers and more hangers (we were staying for a week). Breakfast was fantastic with a wonderful and wide choice. Staff on the whole were excellent (especially on reception) and were very helpful. Pool area very good, wonderful well maintained loungers and a good towel service (although our weather didn't stress test this) but ordering drinks online didn't work.

Overall good, a few tweaks needed to make it better. We were on the 2nd floor and had booked a sea view room which was spacious and had a good sized balcony and fabulous views. Perfect location close to the sea and all the shops and restaurants. Positives: Clean spacious room with great sea view. Comfortable bed and choice of 3 pillows each. Good quality bed linen and large towels. Nice Rituals toiletries in the bathroom. Good sangria and reasonably priced drinks. Complimentary water each day Good selection at breakfast and the English Breakfast tea is nice. I enjoyed the omelettes made to order. The staff on Reception were really helpful and professional. Negatives: Some staff especially the two barmen in the main bar seem miserable and not helpful. It takes a long time to get served a drink in the main bar even when not very busy as they only have about 3 or 4 people on duty. A few of the waiters and waitresses at breakfast were miserable. No drawers in the room and not enough coat hangers in wardrobe. Nowhere in room to hang  wet clothes/coats to dry. The kettle, tea and coffee making area is in the corner of the wardrobe, close to the bed and awkward to get to. Food at breakfast was often luke warm sadly. Food/drink was not all labelled. As a vegetarian,  this was frustrating. Dull lighting in room. Air con/heating was not on in our room. All in all, a great holiday,  but with a few tweaks the hotel could be perfect. We will probably come again one day.

The hotel is in a fabulous location, on the sea front and close to the old town and many bars and restaurants. All staff were friendly and professional and Fatima our room maid was particularly wonderful. Our room was serviced daily and linen and towels changed frequently. The lobby bar was great and very reasonably priced. Breakfast offered a good choice with omelettes cooked to order. They offered lactose free milk which was great for me I would stay here again.