Royalton Riviera Cancun

All round great hotel. Excellent food and very friendly staff

My best friend and I enjoyed ourselves! We even discussed if we travel to Cancun again that we would stay at Royalton Hideaway again. Opting to get Diamond Club was top tier. The room was amazing. Also, the service that our butlers Alberto & Rodrigo gave was greatly appreciated! Thank you so much for a great experience!

My family and I recently visited this resort, and there truly aren’t enough words to describe what an incredible experience we had. We traveled with a large group, and from start to finish, everything was seamless. We chose the Diamond Club with butler service and were fortunate enough to have Nassar and Cesar. They completely exceeded our expectations and have set the standard for any future resort experience. They were always available to help with every question, request, or need, no matter how big or small. Their professionalism, attention to detail, and genuine kindness made us feel truly cared for throughout our stay. They both went above and beyond every single day to ensure our vacation was perfect. The restaurant staff was equally impressive, consistently accommodating our large party with exceptional service and warm hospitality. The food was outstanding, offering a great variety and quality at every meal. Our rooms were spotless each day and always well-stocked with everything we requested—and often a few thoughtful extras. The property itself is absolutely breathtaking, with beautiful grounds and multiple pools that catered to every age in our group. While every area was wonderful, the Diamond Club pool was definitely our favorite. This was truly one of the best vacations our family has ever taken, and we cannot wait to return. A heartfelt thank you to Nassar, Cesar, and the entire staff for making our trip so memorable!

Great location. The resort is well kept, staffs are professional and friendly. Always eager to make sure your stay is good and they sincerely want you to have a great time. Also, the price is excellent. Compare to those resorts in the hotel zone, the price at Royalton is amazing. If you want to do something outside of resort, all the excursion companies will pick you up. I stop staying at hotel zone. Finally, there is a large shopping mall opened near the resort just opened (less than 5 minute drive), it has everyone you want in shopping.

I was in the diamond club! Our bartender Josefat was amazing! Very bubbly and humorous! Drinks were fantastic! Worked his absolute hardest while being the only bartender all day!! He was amazing! you think you make new friends in mexico just with people staying at the resort, but you also come close with the staff who you see on a daily basis!