Zeus Dolce Athens

⚠️ Bugs, cockroaches, insects, and mold in showers and walls – serious hygiene issues ⚠️ Pork was labeled as a Beef at the restaurant My stay at Zeus Dolce by Wyndham Athens was extremely disappointing and far below what anyone would expect from a so-called 5-star property. We arrived on May 3rd around 8 PM to find our room freezing cold and damp, with outside temperatures around 9–10°C. The heating was not working, and the staff told us that heating had been completely turned off for the season in all rooms. Extra blankets were provided, but that obviously doesn’t fix a room with no heating in cold weather. To make matters worse, there was visible mold on the walls and in the shower area, which is not only unacceptable but also a serious health concern. The overall condition of the room felt neglected and poorly maintained. We were eventually offered another room, but when we entered, it was full of flies, cockroaches, and other unidentified insects. At that point, it was clear that the hotel could not provide even basic acceptable accommodation, so we had no choice but to leave. The hotel itself is very old and outdated, and the pictures online are completely misleading—they do not reflect the actual condition of the property at all. The shift manager, Myrtile, acknowledged the situation and told us they would comply with a refund once Agoda was contacted. However, aside from a small €30 tax refund, nothing meaningful has been resolved. Overall, this was a terrible experience. Poor maintenance, serious hygiene issues, misleading presentation, and lack of proper guest care. I strongly advise others to reconsider before booking

I had a great time at the spa. The experience was very relaxing and enjoyable. Frosina was especially kind and attentive throughout my visit, making sure everything was perfect. Her professionalism and warm attitude made the experience even better. Highly recommended!

Absolutely recommended SPA experience! From the moment I arrived, the reception was flawless. Mrs. Frosina was incredibly welcoming and professional, always smiling and explaining everything perfectly. She also speaks many foreign languages - very impressive! The massage and facial treatment by Mario were absolutely excellent. Relaxing, professional, and truly high quality.

I am not in the habit of leaving bad reviews but since the hotel solicited my feedback, I am leaving my honest opinion. I stayed here with a group of friends who all booked rooms on my suggestion. This is a hotel that markets itself as a five-star and has the makings of a five-star (facilities, restaurants, pools, etc) but is a three-star at best. For starters, it is woefully understaffed. We saw this right from the moment we walked in. There is a grand lobby and was just one person at the front desk. This young man did his job with such aplomb and was truly the best thing about this hotel. When I booked the hotel through Expedia, I requested twin beds. When we arrived, my friend and I were given a room with one queen bed - one with a duvet cover with a large stain on it. We contacted the young man at the front desk who had housekeeping come to the room to split the beds and change the sheets. With the hotel being so understaffed (and by the looks of it, rather empty), there was only one restaurant open on site for dinner. We had a choice of a la carte or buffet and opted for the buffet at 35 euros per person - this was definitely overpriced but we expected this. Food was mediocre but it was convenient and we needed to eat. We only stayed here for one night as it is located not too far from the airport. The hotel website promises shuttle bus service (available upon request) from 04:00 - 01:00 (with extra charge) but in fact does not offer this at this time; they only offer private airport transfers. We would have loved to have booked at the spa but they close at 7pm, which was not convenient for us. This place has potential but they need to address some issues. The hallways on the room floors are dark and shabby; the food is mediocre; the cleanliness needs to be improved (eg the stained bedding). On top of it, on the morning of 3 May, the power went out - not sure if this was a hotel issue but given that the weather was fine, I suspect it might be. All this to say I do not recommend this property and regret that I suggested it to my friends, despite its proximity to the airport. It would have been nice to end our trip to Greece on a higher note.

The property has great potential. However, the suite we had was adjacent to the dumpsters, and construction storage complete with an old bathtub in plain sight. The only restaurant that was open in the evening offered a buffet which is not acceptable. There is not a quiet restaurant that one can order a meal off the menu. The restaurant is large with children running around grabbing food off the buffet.