Bessie's Village

The mixed reviews obviously depend on whether guests were allocated a duplex room, refurbished room, or one of those in C block or above reception, which are in dire need of refurbishment. Unfortunately we were in C block! During our stay we saw no end of people who were initially given rooms in reception block packing up their bags to move rooms. We also spoke to a couple who were so disgusted they paid to move hotel the following day. People we met who were in the better rooms had a much more positive experience, with comfortable mattresses, good showers and dare I say it more thorough cleaning. They were also probably further away from the dust and noise from the building work going on at an adjacent hotel, which went on for almost twelve hours a day, apart from a short respite mid afternoon. Towels and bedding are supposed to be changed every three days but this didn't happen for us. I slept in a king size bed with a single size sheet. The beds aren't made up when you arrive, apart from the bottom sheet. The towels smelled fusty as though they hadn't been washed thoroughly, however, everything is washed on site and dried on outside washing lines adjacent to Block C and when it rained the washing was left on the lines - this could have contributed to the smell. The water temperature in the shower could not be stabilised. It was either freezing cold or scalding hot. Some days we had no water at all in the bathroom sink, even if it was available in the shower and kitchen sink. The kitchen and toilet bins were emptied daily. This was the only "cleaning" that took place, although the cleaning staff did seem to spend a lot of time cleaning duplex and refurbished rooms! There were dead insects on our bathroom floor and balcony from the day we arrived until the day we left. Our French door glass was so dirty we thought the double glazed unit had blown, until we cleaned it ourselves. The stench of raw sewage at the back of Block C was overpowering at times. The pool toilets really do need to be refurbished. One of the toilets didn't have a seat and the other had the same stains in the toilet bowl from day one to us leaving. We told the owner there was no soap or hand towels and just got a shrug, but on our third day she had been to Lidl to purchase a bottle of hand wash, but instead of hand towels we had to make do with half used rolls of toilet paper. In the end it was easier to go up to the room to use our own toilet and soap. The only positive for us was the pool, which itself is a nice area (despite the ants) and the owner's daughter who served at the pool bar was lovely and always had a smile for customers. I note Andy A's comments about English people moaning - well he obviously had a better room and experience than us. I've been going to Greek Islands for forty years (2* to 5*) and can honestly say this was the worst experience I have ever had. I actually felt sorry for the owner Georgia as she bore the brunt of the complaints, but even though it was the beginning of the season every room should have been fresh and ready for guests' arrival. We all pay for what we hope is a lovely relaxing holiday, but sadly a lot of us were short changed.

Georgia and the whole team are fantastic. Really helpful, very polite and nothing is too much trouble. Having stayed in the area for many years, this is the first time at Bessie’s but most certainly won’t be the last. We are in a duplex and it is very well equipped with lovely sea views. Rooms are cleaned often and the facilities are more than adequate . The pool area is spotless and the pool bar is well stocked with something for everyone. Thank you Georgia and team for making our stay a very pleasant one, we look forward to returning.

Lovely resort and apartments .They were clean and had everything that was described before booking . The rooms are cleaned daily & new towels & sheets every few days. Music on throughout the day, plenty of sun loungers, a variety of drinks and a food menu.The food at the pool bar was great. Walk out of Bessie's and 5 mins to your left is Ammes beach. The staff were always pleasant, welcoming, and smiling, making us feel at home from the very first moment. There’s also a bus stop which is 2,5 euros to go to the capital Argostoli - a 40 minute bus drive. If you walk along the bridge in Argostoli you may be able to spot some turtles! Unfortunately, the only thing that disrupted our enjoyment was English guests who seemed determined to complain about everything. We came here to relax and enjoy our holiday, rather than focus on making constant comments or criticisms. Thankfully, most guests appreciated the peaceful atmosphere and the beautiful surroundings. We would definitely come back again without a second thought!

We really enjoyed our stay at this hotel. Everything was very clean and well organized, and the atmosphere was warm and relaxing. The staff were friendly, welcoming, and always ready to help with anything we needed. Overall, it was a lovely experience and we would happily stay here again! One of the best things was the location the beach is only a 5-minute walk away, which made everything very convenient and relaxing.

We had a wonderful experience staying at this hotel. The staff was incredibly warm, friendly, and always willing to help with anything we needed. The entire place was spotless and very well maintained, which made our stay even more comfortable. The atmosphere was relaxing and welcoming, and overall everything exceeded our expectations. I would definitely recommend this hotel to anyone looking for a pleasant and enjoyable stay.