TUI MAGIC LIFE Marmari Palace by Atlantica

Dovolená v tomto hotelu byla pro nás luxusní, není co vytknout. Krásný , udržovaný areál, výborné jídlo a káva v Coffeehouse, písčitá pláž, prostorné pokoje, usměvavý personál po celou dobu pobytu. Velký výběr bazénů, které jsou stále čisté, přestože v hotelů bylo hodně hostů. Zdarma jsme měli prodlouženy pobyt na pokoji, jelikož jsme odlítali v noci. Za vše moc děkujeme a všem rádi tento hotel DOPORUČÍME!!! Opravdu pobyt stojí za tu investici.

Rezervovali jsme si tento hotel poté, co jsme strávili pár dovolených v Magic Life Sharm El Sheik, takže jsme očekávali podobnou zkušenost i na Kosu. Byli jsme velmi spokojeni s naším pokojem, který byl čistý a velmi moderní, vypadal jako nedávno rekonstruovaný. Bazény byly úžasné a rozmístěné po celém resortu, ale jelikož milujeme pláže, byli jsme zklamáni. Byl to úzký pruh písku s opotřebovanými, nepohodlnými lehátky a plážovým barem, který vůbec nebyl na pláži. Jídlo v Magic Life bylo docela dobré, ale bylo tam nedostatek personálu, nestíhali čistit stoly nebo nosit nápoje. Myslím si, že by zvládli, kdyby měli větší jídelnu. Ve srovnání s Magic Life Sharm byl gastronomický zážitek docela průměrný. Večerní zábava byla obvyklá pro Magic Life. Vím, že snažit se bavit různé národnosti je obtížné, ale připadalo mi, že všechny show jsou určeny pro němce. Šli jsme na show Man vs. Woman v amfiteátru a všichni přestali mluvit anglicky a začali mluvit německy, takže jsme museli odejít do baru. Vím, že to jsou drobné nedostatky a my jsme si i přesto dovolenou užili, ale pravděpodobně se tam už nevrátíme.

Our Most Magical 11-Night Family Holiday at TUI MAGIC LIFE Marmari Palace! This was our first big family trip with a 5-year-old and a 1-year-old, and from the second we stepped off the coach, the staff at TUI MAGIC LIFE Marmari Palace were incredible and exceptionally accommodating. We felt instantly welcomed with arrival drinks, and our five-year-old loved the thoughtful touch of receiving a scrapbook and colouring pens. After a smooth check-in, staff personally escorted us to our room and efficiently transported our luggage via a buggy. We can confidently say this hotel provided the best food and drink we’ve ever experienced. The variety in the main restaurant was fantastic—it was impossible to go hungry! We often preferred the delicious daytime snacks over a formal lunch. The bars offered endless choice, and the friendly staff were always happy to mix bespoke drinks outside the menu (like a perfect Espresso Martini!). We enjoyed dining at all the à la carte restaurants, with the staff and meal at the Italian standing out as our favorite. The resort has so many pools and activities that choosing where to spend the day was the hardest part! The beach is also beautiful. The endless activities and high-quality daytime and nighttime entertainment ensured that guests of all ages were constantly amused. A tip for future guests: be sure to download the TUI Magic Life app to book activities, and absolutely do not miss the memorable White Night on a Thursday. We also used the convenient local bus for a lovely afternoon trip into Kos Town. The service we received was truly personal and made the hotel feel like a home away from home. We want to give a special and heartfelt thanks to: Kostas, who made our holiday so magical (our 5-year-old will never forget him!); Maria, for being so kind to our daughter and for the cherished mirror; Eleni, who always made our 1-year-old smile; Kalopi, for her welcoming smile; Giuly, for her hard work and proactive drink service; and the daytime & nighttime pool bar staff, especially Sushmita and Dalijus, for the lovely chats. Thank you all so much! xx We cannot recommend this hotel highly enough. If you are considering visiting, book it now—you will not regret it. It truly has everything everyone needs!

After visiting last year and having a great holiday - felt let down in many areas this time around. Some controllable by the hotel other areas can’t be helped- the huge amount of unruly kids. We emailed previous to ask for a quiet room- we were given a subterranean room, with the balcony below ground level so you were looking at people’s feet! , right next to the family pool, the football pitch ( which stayed open every night until 11pm!) and just behind the amphitheater- a quiet area this was not!! Infact there isn’t anywhere quiet to get away from noise, I heard many guests also mention this. Not even an adult only area in the main restaurant. Safe didn’t work so had to call reception twice to send some one. Then found out our ‘dug put’ door wasn’t lockable so any one had access to our room! The room was dark and looked unfinished( half painted piece of wood on the wall?) with a scrappy underside that’s visible when in bed. The cleaners kept forgetting stuff, and also taking things away we had to ask for cups and glasses to be returned! The dug out balcony had no access to the grounds yet next door had stairs that went right passed us so we had no privacy whatsoever in the balcony. The pools are freezing - unuseable which is a shame as they are stunning, but come sept/oct way to cold. At least get one heated. For a 5* rated hotel ( cost us £250! A night! ) plus tax it’s not worth that. It’s a three star and sadly we won’t be going back next year. Location right on the beach is perfect and the facilities provided are amazing- if not always useable. This will also be passed on to TUI.

Clean and well maintained place. Rooms are clean, tidy, and spacious. Housekeeper made sure that we had everything we needed every day. The location is great also, with a very close proximity to the beach. Good value for money, however I would not say that this was a 5 star hotel. Strong 4 star definitely. Unfortunately, the staff is the biggest disappointment for me. As much as the restaurant and bar staff did their best and went extra mile every day, the reception staff seemed very miserable. No smile, no interaction at all. I understand that our stay was towards the end of the season, nevertheless, I believe that staff should be more upbeat, especially managing the front desk. All in all, we all had a good and enjoyable time as a family of 3. Thank you for having us. Keep up the good work.