Aloe Boutique & Suites

Our holiday was just perfect. It was our first holiday in over 25 years without our children and other surpassed all expectations. From check in, it was obvious that the Aloe is special. We were greeted by an excellent member of reception staff with a slight American accent - sorry, I didn't catch her name. But she was so friendly and happy to help. Harry was also brilliant and Simon who speedily took our cases to our rooms after we'd drunk our arrival prosecco. The hotel has a prime position across the road from the sea and surrounded by a few great tavernas. Our room was well equipped and comfortable. The only improvement would be to improve the larger towels. Some days they were large sbd fluffy and other days they were thin and tiny. Breakfast was great and tables cleared quickly.. Lots to choose from. A 2nd coffee machine would be a good idea as there was often a queue. The staff though are what makes this hotel. All were friendly and chatty. Kleo, Asterios, Jeanne, Fabian and Abbey in the restaurant were all so lovely. Angelina behind the bar who makes fantastic cocktails. All were just great. They all work so hard - sorry if I left anyone out. Plus the little touches... we asked for 2 extra chairs on our balcony so we could enjoy a glass of wine before going out for dinner. They appeared within minutes. To the wine glasses provided amd even a bottle of prosecvo for my birthday and a strawberry tart complete with candle and Bucks fizz for breakfast on my birthday too. We will be back one day I'm sure. Meanwhile, I will recommend your hotel to my customers looking at Crete in the travel business I own.

We recently stayed at this hotel and overall had a positive experience, particularly if your priority is relaxation and switching off completely. The hotel itself is modern in design, with excellent facilities throughout. The gym and pool areas were always spotless and very well maintained, and the reception staff were consistently professional, friendly, and helpful throughout our stay. We stayed in one of the loft rooms, which was comfortable overall and nicely designed, although it did feel a little clinical with the all-white décor. It was difficult to get enough air circulating, and it often felt quite stuffy, especially at night. The pool area was beautiful and peaceful, but for us it lacked a little atmosphere. It remained very quiet throughout the day, which will be perfect for guests looking for complete peace and relaxation, but those looking for a more social or lively holiday vibe may find it a little too subdued. I also used the spa and booked a sports massage, which unfortunately fell below expectations. It didn’t feel particularly tailored or therapeutic, and for the price, I didn’t feel it offered great value. The hotel is located in a quiet village with some very good restaurants nearby. Although, we found ourselves taking taxis into Chania when we wanted a little more atmosphere, character, and variety. The only other minor point was that one waiter came across as less approachable than the rest of the team, which stood out because otherwise the service was very good. Overall, this is a great if you’re looking for a stylish, peaceful escape. If you prefer a livelier atmosphere or more going on nearby, it’s worth keeping the location and overall vibe in mind.

Our second visit to Aloe hotel and it is still amazing! We received a very kind room upgrade as returning guests to a sea view split level room which was extremely kind of the management. The attention to detail at this hotels is 5 star and the staff go out of their way to make your stay special and as comfortable as possible. We love all the restaurants nearby and this time hired a car and visited places in the area. We will definitely be back and will stay at Aloe - thank you again to the whole Aloe team! 5 star all the way.

It’s a very quiet and peaceful hotel but I found the pool area too small and the location was too far away I would recommend staying nearer Chania but for people looking to just stay in a quiet hotel, this is the one!

Excellent hotel, the staff particularly deserve a mention, all friendly and helpful. Room very clean and lovely food.