GRECOTEL LUX.ME White

Pobyt předčil naše očekávání, včetně reality komplexu. Personál byl velmi vstřícný, ochotný a proaktivní. Velmi jsme si vážili trpělivosti při komunikaci a nadstatndartních služeb včetně all inclusive. Máme v plánu se někdy vrátit, nebo minimálně navštívit další z komplexu hotelů Grecotel, vždy skvělá zkušenost. Byli jsme překvapeni milou pozorností, ve formě dortu, k našemu výročí svatby. Hotel můžeme jen doporučit!

Absolutně skvělý resort s výbornými službami, skvělým umístěním a senzačním personálem, který je velmi kamarádský, vím, že je to v recenzích již určité klišé, ale zde je to FAKT, který se nesmí opomenout! Jezdíme zpravidla ve větším počtu osob, ale uvědomila jsem si, že kdybych z jakýchkoliv důvodů jela jednou úplně sama, cítila bych se zde jako mezi přáteli !!!! Velmi ráda bych zmínila zejména neustále usměvavého Nikolaje s jeho humorem a perfektním servisem na pláži, Manuela v Long Beach bar a celý tým v Sunset Lounge Bar. Děkujeme za skvělý přístup a služby a rozhodně DOPORUČUJI a těším se na příští rok!!!!

Staff were exceptional Entertainment wasn’t great Food was average at the buffet restaurant but Asia restaurant was amazing Great views Very comfy and great choice of sunbeds Bus stop located just outside of hotel which was convenient Hotel was spotless and beds very comfy

Upon arrival we were really impressed, a lovely welcome by the staff and a welcome drink. We checked in and a member of staff brought our luggage to our room. The hotel is beautiful and very clean! Our room was spacious and had a sea view too, along with robes and slippers. The mini fridge is restocked daily and is included in your all inclusive package, this included bottles of water, beer, Coke and Fanta. The hotel has many restaurants, unfortunately we couldn’t visit them all as they weren’t open, you must make a reservation around a week in advance. The staff are all very friendly and lovely, however we were disappointed with the slow service for drinks around the pool area and in the sunset lounge, it’s not a place where you go up and get your drinks, we would order and it would take quite some time for our drinks to arrive, and at times the order was incorrect. The drinks are served either in plastic glasses or paper cups (pool area) The breakfast buffet had plenty of choice and was enjoyable, we only had lunch a couple of times in the buffet and it was ok, other days we ordered lunch around the pool, again this took a while and was often cold. The dinner buffet was average. We ate in the white restaurant which was really lovely, definitely fine dining, we did have to wait an hour for our main course to arrive which was a shame. We also ate in the Thai restaurant which I highly recommend, as well as going to the Agreco farm, this was really good and the staff were great! We had dinner in the Italian restaurant and it wasn’t very good, again the food was cold. The staff are very hot on people reserving sun beds, if you go down and put your towels/belongings on the bed and then go for breakfast, your things will be removed. If you put your stuff on the bed after 10:30, they allow a 50 minute grace period. I’d definitely recommend downloading the app as you can see the menus for each restaurant and make a booking, it also informs you of entertainment, spa information etc. Overall, we had a great stay, improvements could definitely be made to make the service much better, all of the staff work really hard but we were let down by the slow service and cold food.

The first thing that stands out is the service. The staff is exceptional, warm, attentive and made us to feel welcome especially Dinitra, Nikolai, Eleni, Virginia, Marilena,Panagiotis, Nineta, Christina, and Maria. Room are elegant and classically styled with a strong emphasis on comfort