MGallery NIKO Seaside Resort

An unforgettable experience! We had an absolutely wonderful stay. The hotel itself is beautiful, spotless, and has such a relaxing atmosphere. Everything was thoughtfully designed, and we truly enjoyed every moment of our vacation. The spa was one of the highlights of our stay. From the very first moment, everyone was so warm, friendly, and professional. The staff always made sure we had all the information we needed and made us feel comfortable throughout the entire experience. We chose the body scrub, the aloe vera treatment, and the massage, and every single part of the experience was absolutely perfect. A very special thank you to Valedina and Michaela for their exceptional service and incredible massage. They made the whole experience truly magical. The only small suggestion we have is regarding breakfast. Sometimes it took a while for the coffee to be prepared and served. Perhaps it would be worth considering adding a self-service coffee station for guests who, like me, need their coffee first thing in the morning before breakfast. 😊 Overall, everything was simply dreamy. We highly recommend this hotel and spa to anyone visiting Crete. This is an experience you absolutely should not miss, and we would love to come back again!

Very calm experience , atmosphere and vibe. Calm music. Exceptionally clean. Worth the price. Great service from the staff.

Room 205 is in a lively position overlooking the road, so it’s actually quite good if you enjoy watching the traffic go by and hearing locals talking into the evening. A full sea view would have been nice, but being on the 2nd floor means the outlook is mainly parked cars and road activity, which blocks much of the view. The TUI website shows fantastic views from the 5th floor upwards, which is very different from what is experienced on the lower floors. Located in the business centre, it is again great if you need to work on holiday. Privacy is also limited, as the shower is located within the bedroom area, and because people walking past on the opposite side of the hotel can see in, the curtains had to be closed all the time. Perfect room if you are a vampire — you don’t see the light. Staff were not particularly interested in the concerns raised. If you are allocated a 2nd-floor room, it is worth being aware that the view and overall experience are quite different from the advertised images. Requests for a room change may not always lead to a different allocation, even when availability appears limited at the time. One final tip: make sure you sign for any service and ask for a receipt. We were billed for someone else’s drinks, and when we checked this was not ours. There was no apology offered when this was raised. The hotel is marketed as 5-star, but based on our experience it felt more like a 3-star stay overall.

I recently had a massage with Michaela and it was probably one of the best massages I’ve ever had! I initially booked in for a deep tissue massage but decided on a combination of strength and relaxation on the day, and Michaela nailed it! I also have a lower back injury and she managed that perfectly. Would definitely recommend!!

Perfect stay, location, beautiful rooms and view from the windows! Also amazing massage from Ami and Stelina!