Paralos Venus Suites

Our stay was nothing short of perfect. From the beautiful atmosphere and stunning location to the impeccable cleanliness of the hotel, everything exceeded our expectations! What truly made our stay unforgettable, however, was the incredible staff. It is difficult to mention everyone by name because every single member of the team contributed to making our experience so special. Their warmth, professionalism and genuine care were evident throughout our entire stay. A special thank you goes to Melisa and Ivana at the Wellness Spa, who gave us one of the best massage experiences we’ve ever had. It was incredibly relaxing and a true highlight of our vacation. We Gould also like to thank Giorgios and Chryssa and their coallegues, who looked after us during breakfast, lunch and dinner. Their friendly service and attention to detail made every meal a pleasure. To everyone else whose names we unfortunately can’t remember - thank you. You are all outstanding professionals, and your dedication did not go unnoticed. There wasn’t a single day on which we wouldn’t like the food, everything was soooo tasty!! The pool area was exceptionally well maintained, always spotless, and a wonderful place to relax. We wholeheartedly recommend this hotel and can’t wait to return. Thank you to the entire team for making our stay so memorable!!

It was such a great experience. The hotel is cozy, the stuff is amazingly friendly and forthcoming, the rooms are clean and stylish and the food (a la carte concept) is delicious. We had such a nice stay, that we started planning our next stay here while still chilling by the pool and sipping our cocktails. Can definitely recommend a stay here and will be coming back as well. Also try out the massage when staying here, you will be so relaxed afterwards. Ivana and Melisa have magic hands. To all the staff: thank you all for your hospitality, we've felt very welcome.

5 Stars are not enough! From the moment we arrived until the day I had to leave (which was honestly the hardest part), everything was simply outstanding. Private round trip transfer to Heraklion airport was included in our booking and went perfectly smooth. We had a beautiful Junior Suite with ocean view and private pool. Pool heating is available, but we didn’t need it. The rooms are beautiful and spotless. The Cocomat beds are fantastic. A bottle of local red wine, Raki and dried fruits and nuts welcomed us. The food, especially dinner, deserves a standing ovation—it is genuinely world-class and can easily compete with many fine dining restaurants. Every meal was a highlight in itself. We also treated ourselves to massages at the spa and were absolutely delighted. The facilities are beautiful, tranquil and impeccably maintained, and the treatments were perfect to relax and unwind. But the true heart of this hotel is the amazing staff. Trying to single out one person would be completely unfair because every single member of the team goes above and beyond with genuine warmth, kindness, and professionalism. They don’t just provide excellent service—they make you feel at home. Thank you for an unforgettable stay. We’ll definitely be back as soon as possible—and next time, you’ll have an even harder time getting rid of us!

This hotel is absolutely a five-star experience and is worth every penny. The staff, the service, and the food are what make Paralos Venus Suites just exceptional. Where to start? Unfortunately, as my partner and I’s holiday neared (one week, mid-June), we were informed that our room would be unavailable for the first night of the stay. This was an inconvenience; however, the hotel was incredibly communicative and offered us a free transfer to and from Heraklion airport and late checkout. They also put us up in their sister hotel nearby for the first night/breakfast and sorted a free transfer to Paralos Venus Suites. All in all, the hotel handled the transfer well, making the whole experience feel smooth despite the issue. Upon arrival, we were offered a cold flannel and an iced tea, and the staff kindly talked us through, in detail, about the hotel’s bars, its Bio Restaurant, and free wine tasting (the Bio restaurant was booked for us the night after we arrived). We were also able to check into our room early, which was great. Once our room was ready, we were shown to it by the incredibly helpful Manus. The room was spotless, had ample space as well as a sea view/balcony, and we were pleased to have a welcome gift upon arrival. The shower and bathroom were excellent, and the bed was comfy. There is free conditioner, shampoo, and shower gel, which were all lovely, as well as shower caps. More broadly, the hotel itself is built in such a way to feel very private, and the surrounding area is nice and quiet. The staff are what make this hotel exceptional. Special mentions to: Aliona and Emmanuel at reception, who were incredibly helpful and informative about the hotel; Chryssa at the bar and at breakfast/lunch was great; Katerina’s knowledge of wine was superb, as was her dinner service; Karolina and Bhesh were fantastic during dinner service, but what to say about Giorgio? He was so welcoming every morning with a delightful “kalimera” and brought us iced tea by the pool even when we didn’t ask! His service was incredible, so thank you to him and all the staff! From seeing how your meal went to continuously asking guests by the pool if they want drinks, they are all clearly so well-trained in what they do. Elsewhere, the massage was good value, and Ivanka did a great back and face massage, and Katerina’s wine tasting session was really insightful. If I can mention a minor drawback, it would be the rooftop bar. While this is marketed as a bar, at the time of writing, there is nowhere to order drinks there, meaning guests must get drinks from the pool bar and bring them upstairs. Installing a dedicated bar on the rooftop would be a clear improvement. This is not within the hotel’s control, clearly, but the area being quiet also means you are not pressured to leave the hotel and explore much, but for us that wasn’t a problem (there is easy access to the beach too!). The hotel offered excursions through Greek Holidays. We did one to Knossos, which was a holiday highlight. From breakfast to dinner, the food at the hotel is great. Every meal being à la carte means you do not get the typical ‘all-inclusive’ feel at the hotel (even though it is), and the experience feels much more refined. The Bio restaurant was a highlight, and the options at dinner were more than enough. The addition of a deli at breakfast and lunch is a nice touch. While the beef, chicken, pastries, and desserts were all great, the fish was a weakness, though this is not a surprise given how this will need to be kept on such a small island. Overall, the food was excellent. Staff during breakfast, lunch, and dinner were all attentive and offered to fill up drinks as you went. Overall, if you are looking for a hotel to just relax in the sun, I cannot recommend this enough. The staff, the food, and the overall experience were second to none, and great value given what we paid.

From the moment we arrived, we felt genuinely welcomed. The hotel was spotless, well-maintained, and had a great atmosphere throughout our stay. What made the biggest difference, however, was the staff. Everyone was friendly, approachable, and always greeted us with a smile. It was clear that the team enjoyed what they do, which created a relaxed and enjoyable environment for guests. A special thank you to Maria and the breakfast team. Their professionalism, attention to detail, and warm hospitality made every morning a highlight of our stay. We truly looked forward to breakfast each day, not only because of the food but because of the wonderful service and welcoming atmosphere they provided. Thank you for making our stay such a memorable experience. We hope to be back again soon! With Love Amanda Paleologou & Gabriel