Aqua Deluxe

Hotel is in a good location, beach down the road and also many nice restaurants and bars. We were in the back right corner of the hotel and the bar outside, downstairs made it difficult to sleep. We asked to move rooms after a few hours of being there and kept getting fobbed off for days. In the end we just dealt with it. Food is ok, drinks ok nothing special. Hotel is definitely not a 5*. Would return to the area but definitely not this hotel.

We stayed for 5 nights as a family of 3. My husband, myself and our toddler (14 months old.) We booked a family room with a pool. Pros: We got a private transfer from the airport which was only 20 minuets. The buffet restaurant had lots of food our son could try. There were also great salads at lunch for us. The crepes were great, we would often get a plain one as a snack for our son. Our private pool was warm and was so useful as we could enjoy the outside while he was napping. It also meant we didn’t need to reserve loungers by the pool. The water park is impressive and would be great for slightly older children. We had a meal at the A La Carte Italian restaurant, but found the buffet easier as there was no waiting time for service. Staff were pleasant and would help out if needed. Cons: The entertainment is very close outside the rooms. This would last until 23:00 and made it difficult to get our son to sleep, a white noise machine from home was vital. The family rooms only have a shower (no bath) - this is tricky with a little one. The food at the buffet was fine but sometimes felt difficult to make a coherent meal. I would tend to agree with other reviews who feel it doesn’t reflect a 5* hotel, but it’s perfect nice. Especially for the price we paid.

AVOID - definitely not a 5* - we were shown to our room to sleep 5 - no problem it did, however the storage space is nowhere near enough for a family of 5, 2 of us had to live out our suitcases! NOISE - all night and from 4am all we could hear was traffic from the main road, beeping cars, Loud music , screeching cars and Lorrie’s, the door is not soundproof at all. Some sort of singing in an evening, right by the pool very loud goes on to around 11:30, again the doors also to the balcony are not soundproof. ROOM - the fridge provided fitted 2 bottles in if we were lucky, the card reader kept falling off the wall, previous repair was to wedge card in the hole to jam it! Despite wires being on show no proper repair was carried out and kept falling off the wall despite reporting it 3 times! STENCH - for what ever reason the resort stank, like sewerage, we would open the doors to the balcony to be met with an awful smell and I mean awful! It was round by the pool too maybe a drainage issue. FOOD - not to bad as you would expect from an AI does get repetitive we decided to eat out 3 nights to avoid feeding time at the zoo, un attended kids touching stuff, picking it up putting it back, sneezing like they are allergic to the restaurant with no mouth coverage just gross, breakfast was great everyday so much choice can’t fault that. ENTERTAINMENT - non existent, a singer by the pool 2 nights a week, not much seating, they advertise for you to go to the waterpark - I mean you can but honestly you will have a better night in your room with a word search & a coffee! Strongly advise to take yourself to the strip to a bar for anything worthy just means buying your drinks but worth it for a great holiday. The arcade area at the water park is extremely old and outdated, half the machines and pool tables don’t work and not much there at all, again advise going up the town to crazy golf. APP - the hotel advise you to use an app for entertainment times etc however nothing showed up for anything the app just doesn’t work so utterly useless. POOL - it looked filthy did not use - see pictures attached Don’t waste your money here

Definitely not a 5 star hotel !

Great location a short walk to the strip with restaurants, shops and bars which was semi busy with mainly families. Nice walks in the area and 5 mins from the beach. Hotel had a lovely relaxed atmosphere, plenty of pools and things for the kids. The waterpark was great. The rooms were clean, modern & spacious with nice balconies. The restaurants had a good selection of choice although a little repetitive. Fantastic value holiday. I paid £1100 for 1 week for myself and my son.