Pullman Singapore Hill Street

Loved the atmosphere and location! Great place

The staff Sufyan provided excellent service and were extremely helpful. He was attentive, friendly, and always willing to assist with anything needed, making the overall experience very pleasant.

Great first stay with Pullman Hill Street! Sufyan from front desk was very friendly & professional, and even went the extra mile to prepare amenities for my visiting family. Much appreciated!

We have spent many days and nights over the past three years at Pullman locations around the world, including the Maldives Maamutaa Resort, Delhi, Hanoi, Da Nang, Ho Chi Minh City, Vietnam, and others. At all these locations, complimentary water bottles are provided. The minibar in our room at Pullman Hill Street was also empty, as was the one in our two sons' room, with no option to purchase from it. Pullman Hill Street in Singapore is the first Accor brand we stayed at that does not provide complimentary water bottles to guests, instead charging 14SGD each for Aqua Panna. We bought eight Aqua Panna bottles, but what made this experience sour was the receptionist's condescending attitude toward my wife. The on-duty receptionist at that time was an Indian woman who seemed inconvenienced by our request for water. Her explanation was, “Tap water was not provided because of the green initiative.” We are aware of Accor’s green initiative, but again, only Pullman Hill Street Singapore has not provided us with complimentary bottled water among all the Pullman locations we’ve stayed at. This reasoning is ridiculous. Only Pullman Singapore has given us this experience. We have already paid for our stay in full, and if a refundable option were available, we would check out tonight and move to a Sofitel or Fairmont hotel within the Accor group. This is not how a five-star hotel should operate in Singapore. We are in the fourth week of our vacation. My family had been looking forward to this final week in Singapore, but instead, we have experienced a less-than-desirable situation here at Pullman. We were with Pullman Hanoi, Danang, Ho Chi Minh, and Fairmont Beijing, and had no issues with any of them. Pullman Hill Street does not meet the standards of a five-star hotel. I do not recommend Pullman Hill Street, Singapore.

Sid and team were super helpful and attentive: hosted a corporate event here and had a lot of good advice and food