Nereida

I don’t leave reviews often, but this was a must, and I honestly believe these 5-star reviews are fake as nobody in their right mind could rate this hotel a 5. This was the worst hotel that I have ever stayed at. We arrived to a room where the aircon did not work. We reported it straight away, and somebody came up and said that it was working and that the sun just hits that room all day. Is that not the whole point of aircon? We closed the doors and curtains, but got back that night to a room impossible to sleep in. We went to the reception and the lady said they couldn’t do anything that night and gave us a fan. That helped the tiniest bit in the bedroom, but the sofa bed was impossible to sleep on. In the morning we returned to reception, and they moved our room. We moved all of our things, and it felt the slightest bit better at the time. We got back that evening to—you guessed it—another unbearable room. We kept the fan they gave us and just had to somehow deal with it. To add to it, the sofa bed was so hard that I may as well have slept on the floor. We overheard a lot of people at the reception complaining at the same thing, and got speaking to a couple that had just been given our original room, and they had a young child. The father ended up sleeping on some cushions on the balcony so his wife and child could have the fan. I dread to think what families with babies were going through in the rooms where the air con did not work. A couple of days later, we realised how dirty the pool was becoming. It was briefly cleaned maybe every 3 days, but the bits floating in it and the grime on the floor were getting worse. The area surrounding the pool was not much better. And to be nitpicky, the sunbeds were so uncomfortable. The pool just got worse as the week went on. The breakfast was fairly good, although the eggs were cold most days and needed warming up in the microwave. Now, we thought the staff were overall pretty friendly and as helpful as they could be without the aircon situation. Until… the lady at the bar, Claire, who had been nice until then, noticed my niece and her friend (7 and 5 years old) spraying water on the window to the bar. Claire wagged her finger in the window, and the girls started giggling, thinking she was joking. Next thing you know, she came out with window wipers and told them to clean it. We also thought that she was joking, so we told the girls to do it playfully. They did a little, and we expected it to end there. Then she came back out with towels and persisted in telling the girls to clean, and told the parents of my niece's friend that they should be cleaning too. They replied that it’s only water and that they are only children. The pool was right next to the window at the end of the day, yet Claire still argued. We couldn’t believe it! A couple overheard and said that they had been coming 3 years running and that Claire could be very hot and cold and switch in an instant. Final note, the room wasn’t properly cleaned on a single day. The bin wasn’t emptied once, and there were bits on the floor. Overall, a terrible stay where the heat in the rooms basically ruined our holiday. You go on holiday to relax, and we barely slept for 10 nights.

We visited the Nereida in July for one week. We had a super time. All staff were very helpful and kind. Special call out to Claire the bar manager who was extremely kind and helpful to us. Rooms are sufficient in size. A little dated. But satisfactory for our needs. Just don’t be too fussy as you get what you pay for and it’s excellent value. Air conditioning was struggling because of intense heat and the hotel was kind enough to lend us a fan for the week which was superb. Nothing too much trouble. Can’t say too much about the surrounding area as we had half board and stayed within the complex. But we know restaurants and supermarkets are close by. Thankyou for a lovely holiday. We will return again next year

First visit as a 4 person friend group! Had a lovely experience, all staff were friendly and welcoming! We stayed in a self-catering room and it was adequate. Small kitchen with just a hob, no oven or kettle but we boiled water in a provided pot to make do. Taxis are not too expensive to get around the island, with the most expensive being €32 from the hotel to the harbour at Evissia. Buses are every 30 mins but stop around 10pm. Hotel has a fantastic view - lovely sunsets and lovely pool. Highly recommend!!

This was our 7th time at this hotel because it is so relaxing and friendly especially with the new pool which is a game changer our room was clean as usual ,the cleaners are friendly as normal . The food was a lot better than recently not as much choice but much better quality so please thank the bew chef , the var staff are excellent just like they have been for years again especially claire who as usual was amazing sadly we left early and didn't say goodbye I hoped she enjoyed the books my wife gave her sadly the strip is half shut down but there are still good places to go for all ages and but the best thing about this hotel is the view of the sunset forget mambo or cafe del mar the nereida has the best view and it's friendlier and cheaper for a 3starthis is one of the best thank you and see you soon

The hotel is in a great location. What made this extra special was the direct access to the beach - complete with loungers and shades. We didn’t relax by the pool much - but when we wanted to, there were loungers available. Our room was clean and had everything we needed. It’s worth paying for a sea view as the view is wonderful. We were bed and breakfast. The food was lovely and an added bonus of being served to 11am meant a nice lie in followed by a delicious Spanish breakfast with REAL orange juice! I would absolutely return. A word of warning - the shop across the road tried to swindle me twice when giving me my change (short by €5!) - keep your wits about you as I suspect this is a regular occurrence.