Amura Alcobendas

Right. So from the reviews you start thinking it's going to be bad. Well... Arrived and the staff were great, room was ready, ABSOLUTELY SPOTLESS, the only issue is the beds are rock solid and the pillows are not the best. No kettle but that's prewarned when booking standard rooms. I didn't eat there so I cannot comment, drink prices were okay. The rooftop. There's a pool and a Jacuzzi. Pool is of a reasonable temperature, Jacuzzi too. It's clean up there. Can get busy but also can be the most peaceful place ever. The Gym and Sauna I have seen sooo many people complain that the sauna doesn't work, there is literally a sign saying please speak to reception if you want to use the gym and Sauna, and they turn the Sauna on for you. That simple. The shuttle service does exactly what you want, just a shame it doesn't run on weekends. The hotel is on the outer area of Madrid but Alcobendas is a nice area with all the amenities you need. Plus it's only a ten minute drive to Madrid centre. All In all it's a good place. I would recommend.

Can't recommend this hotel enough, me and my boyfriend stayed in the hotel for 4 nights and i had no issue. The room was very clean, the staff were so polite, pool was lovely. The hotel even offers free shuttle bus to the airport on your departure. About 30-40 min train ride into city centre of Madrid. The area of the hotel is lovely, you have restaurants about 20 min walk and an Aldi 5 min walk. I would defo recommend to anyone who wanted to stay.

Lovely 4* hotel, stayed here 3 nights whive visiting Madrid,staff very good, nice breakfast every day, hotel modern clean and tidy, rooms nice size, rooftop pool

2 stars max Outdated, dirty, Not even boiler or coffee in the room. Very Smelly, found hair in the bath Don't come here. Not worth it

The customer service of this hotel is outstanding. I arrived and they called me as soon as I got off the plane to organise the shuttle bus to collect me. They dropped me to my meeting point the following day and nothing was too small for them. The hotel rooms are a little outdated and need sprucing up, but the staff are amazing.