Ramada Plaza by Wyndham Marco Polo Beach Resort

Worst hotel experience of my life! The ocean view is beautiful, and the hotel’s proximity to the beach makes it look much better online than it actually is. Unfortunately, that’s where the positives end. The facilities are in terrible condition: loose faucets and electrical outlets, water-damaged walls, and poorly executed repairs throughout the property. On my very first day, I noticed that part of the floor was constantly wet and extremely slippery. When I reported it, the receptionist questioned my complaint and implied that I simply didn’t know how to close the balcony door before turning on the air conditioning. What bothered me the most, however, was the lack of cleanliness. Even after the room was supposedly cleaned every day, the toilet seat was still visibly dirty. Even stranger, there was always a strange layer of dust and debris behind the entrance door (see photos). I complained several times, but nothing was done—the same dirt was there day after day. Then I discovered where it was coming from, and I almost had a heart attack: a HUGE RAT was living inside the room with me. Just imagine the health risks I was exposed to simply because the room was not being properly cleaned or inspected. This was an absolutely unacceptable experience. I would never stay here again and cannot recommend this hotel to anyone.

The best Location to walk arround and the most confortable swimming pool. Very kind staff handling any questions and requests.

No restaurant, no lounge, sun loungers by pool All broken, no bar. Pool bar expensive! Small drinks. Do research!