Freehand New York

If you're going to a show at the Gramercy theater, this hotel is right across the street. the public areas of this hotel are great--There's a cool rooftop lounge/restaurant, a nice working/lounging area on the second floor, two additional on-site restaurants and an additional bar. The room we had was small but clean, and the bathroom was very spacious. The hallway, though, was surprisingly grim--definitely due for some updating.

This was such a weird hotel. Lobby was the most visually appealing part. The hallways are dark and cramped. As a woman, this was creepy! Gave it the benefit of the doubt bc the AM staff was wonderful! Brandon and Hero (I think this was his name) were super welcoming. The two stars are for them! My room was ready at 9am which I wasn’t expecting so that was a plus. 3 stars removed for the extremely small room. Cover is extremely thin. PM staff was a bit strange, almost unapproachable. AND they advertise like 3 different restaurants / bars and you can’t even charge it to the room! Wtf. Also, they charged me the for 2 nights and the incidental fee of $200 which was fine but there was an additional charge for $278. Apparently this was a preauthorization charge. Very strange bc if the charge for the room went through, what’s the preauth for? I asked about it and they immediately returned it. Imagine if I didn’t ask. All in all, if you just need to sleep fine. But there’s 20+ hotels in the area to choose from. Avoid this one.

I had an excellent stay at this hotel. My premium room was comfortable and very practical—there was easily enough space to leave my suitcase open without it getting in the way! The air conditioning worked perfectly, so there was no need to run the additional window unit. The Wi-Fi was strong, the bed was comfortable, and the bathroom was in pristine, recently renovated condition with powerful shower pressure. Overall, the room had a very restful & cosy atmosphere.

Brandon at freehand was really dope and kind to us.

A good convenient overnight. Javier at the desk helped with Q’s and getting a king bed on the quiet side of the hotel. The staff at bars and cafe - totally professional. It’s a good location for walking to downtown and catching the subway. BTW - amazing water pressure in the shower.