Alua Helios Bay

Skvělá poloha hotelu vše na dosah. Kousek od náměstí cca do 15 min. Kde je supermarket, lékárna, směnárna a spoustu restaurací a nákupních příležitostí. Nákupní příležitost do 200m. Pěkní park Obzor. Ceny levnější než v ČR. Hotel patří do top 4 nejlepších hotelu Obzor. Obsluha na recepci milá. Na pokoji pro každého 2 polštáře, povlečení je hebké a příjemné. Jídlo je super, vybrat si musí každý. Množství salátů a zeleniny, moře zákusků, pití teče proudem, pivo víno, nealko. U baru u bazénu je množství obsluhy a nikdy není fronta, nabídka drinků je velká. Všude Pizza, zmrzlina a množství ovoce. Hotel doporučuji všem, skvělá dovolená.

We are very satisfied with the service, the atmosphere, the cleanliness, and the kindness of the staff. This is our third consecutive year staying at the hotel, and we will certainly continue to visit it in the future. We wish you continued success and many more satisfied guests.

Obzor Bulgaria Lovely hotel clean and well maintained, rooms were clean and the bed was very comfortable, the sea view was excellent, The beach was sandy, staff were friendly as well as the entertainment team who sung happy birthday to me on my birthday we had an enjoyable week, We didn't like the tea or coffee good job we brought our own tea bags with us. I would definitely return to the hotel

Lovely clean hotel staff very friendly and helpful. Massive family rooms with 2 bedrooms and big balcony to sit and watch the waves. Good choice of food daily for dinner and tea. Same every day for breakfast but still a lot of choice. We came middle of may and most things was closed down till june but still enjoyed our stay as hotel very quiet. Only bad things was someone broke bridge on slide climbing frame so kids could not play on it. Children messing about in jacuzzi doing handstands and nearly kicking people in face sorry but its for relaxing they should not be in there. Hotel had great activities for adults and they had childrens clubs twice a day except sundays. The mini disco was on every night except sunday but played mostly same songs the highlight was watching The Dancing Bar man he enjoyed the kids disco. The acrobats was brilliant to watch. Very good holiday just if want more to do come later in year as nothing started till 1st june and ends in september

On Arrival we were allocated a standard room and not the sea view family room We had paid for and had to be quite insistent to finally get the room we booked at around 1.30am. The service in the hotel left a lot to be desired. Animation and kids team and one member of staff in the two downstairs bars were excellent but the remaining 90% of bar and restaurant staff were either unhelpful or in a lot of cases simply rude (no please or thank you) the fact a lot of staff members English was poor was also not helpful. Food was 2 star at best, often cold. Breakfast was ok but lunch and dinner were poor. Wine (red, white and Rose) was awful. Evening entertainment was very poor. We did have a good family holiday despite this but would not recommend this hotel to other family members or friends and yes I am aware a lot of people moan about anything and everything but I am not one of those people and consider myself very easy going and easy to plz.