Hotel Gran Melia Palacio de Isora

Hotel sam o sobe je nadherny. Zvenku, uvnitr, atrium, zahrady, bazeny, ta nejvic top bufetova restaurace, i vetsina cisniku a lide z recepce jsou mili, krasne to vsude voni ... ALE? Na 5* spousta nedotazeni. I kdyz ma clovek plnou penzi a dokoupi si napoje na den “bez omezeni” za nemale penize, ceka trapne jak pitomec, nez si ho nekdo na baru vsimne a pak jeste musi podepisovat ucty.., to neni normalni. Malem jsme kolikrat v tom horku umreli zizni a to si sli jen pro vody! Nealko, nebo aspon vody, by mely byt volne kdykoliv pristupne a ne na objednavani! Uklid pokoju - u nas tragedie. 5dni jsme cekali na vylesteni zrcadel od neciho cela, ze srandy do nej kremem udelali i oci a nos. Vymena rucniku az po 3dnech, kdy jsme si o to vylozene rekli, pak prevlekla i postele, jinak by nic nebylo. Hlavni bufet restaurace - uzasna!!! Jen ty cekacky u vchodu dosti ponizujici. Ale resi to moznost objednani terasy na cas, coz je skvele a vyuzivali jsme. Sushi restaurace = tragedie! Cekali jsme 1/2hodiny nez nam dali vodu, dalsich 15min na kartu, ostatni hosty dosle po nas pritom obsluhovali. Personal neprijemny, az arogantni. Jidlo chabe, se sushi x japonskymi delikatesami nema co cinit. Obdobne strasne i Osa bar na veceri. Myslim, ze je stale co u zamestnancu v takovem hotelu napravovat x je vice hlidat. Aby meli hoste opravdu pocit, ze si za sve penize patricny nadstandart uziji a nebudou mit pocit, ze jsou prehlizeni ci na obtiz. Kazdopadne - pres vse vyse napsane to byl skvely zazitek a verim, ze se nekdy opet vratime. Urcite doporucuji, ze zkusenosti z jinych hotelu na Tenerife byl tento opravdu TOP.

Thank you all to GRAN MELIA PALACIO DE ISORA team. The Gran Meliá Palacio de Isora is a place that instantly makes you forget about your daily routine. This resort leaves you breathless, as every aspect is simply enchanting. Staff: The service is of an exceptionally high standard—from the warm welcome to the meticulous attention to detail throughout your entire stay. Pools and Views: The hotel features the longest saltwater infinity pool in Europe, which visually blends into the ocean. The view of the Atlantic is truly one-of-a-kind. Food and Restaurants: The culinary selection is extensive and fantastic—ranging from a rich breakfast spread to a variety of à la carte restaurants. Atmosphere and Gardens: The grounds are vast and impeccably maintained, filled with lush greenery and romantic spots for relaxation. If you are looking for a luxurious, peaceful, and unforgettable getaway in the Canary Islands, this is the perfect place.

We had a wonderful stay at Gran Meliá Palacio de Isora! The food was absolutely delicious, with a rich and diverse selection of dishes, both at the main buffet restaurant and at the à la carte restaurants. The quality and variety exceeded our expectations. The room was cleaned daily, and the attention to detail throughout the hotel was impressive. We also greatly appreciated the high-quality branded alcoholic beverages included in the all-inclusive package, which added an extra touch of luxury to the experience. The staff were exceptionally kind, friendly, and attentive, always ready to help and make our stay as enjoyable as possible. Special thanks to Claudia from GEX, who was always available, incredibly helpful, and attentive to our needs. Her professionalism and warm attitude truly made a difference. Overall, an excellent experience that we would happily recommend!

Hotel is nice and kids club is great - that’s where the positive review ends. The hotel clearly can’t cope with the number of guests. There’s no availability in any of their restaurants all week, there’s no pool service, they only serve one choice of wine and it’s revolting, the cocktails are disappointing. I would absolutely not recommend.

The hotel and everything is really good. We have been impressed with the facilities and the staff. Unfortunately, it is totally let down as they bizarrely try to hard sell their time share style Circle programme to their Red Level clients. It was the worst type of timeshare selling that I’ve ever seen and which I thought was long dead, and very unpleasant.