Aloe Boutique & Suites

We have just spent 3 nights at the Aloe Boutique Hotel and do not know where to begin. Our stay was absolutely perfect. From the moment we arrived to the moment we left, the friendliness, professionalism and care from all staff from managers to the cleaning team was exceptional. The food was outstanding and the staff took great care and attention to my gluten free needs, ensuring I was never at risk of falling ill at any meal time. Our room was a perfect and beautiful first floor split-level room with the most stunning views of the sea and pool and everything about the hotel was first class, which was perfect for celebrating our 25th wedding anniversary. Upon arrival in our room we received a lovely card, along with a bottle of Prosecco, which was so thoughtful. The pool area was never crowded and the water was perfect. The beautiful beach is literally opposite the hotel and the water is the clearest I’ve ever seen. There are plenty of places to have a drink or a meal along the beachfront, as well as a well stocked mini supermarket, which also sells any beach essentials. The hotel is in a small village so if you’re looking for quiet relaxation, this is the place for you. We will never forget our perfect stay in such a beautiful place and we will definitely return.

There are no words to describe how perfect this hotel is and how it holds a special place in our hearts when we got engaged here! We have recently returned from a 7 night stay in this gorgeous boutique hotel, on our last day my boyfriend surprised me with a proposal on the beautiful terrace with a private dinner. I cannot begin to explain how amazing and kind all of the staff are in this hotel, not just a "this is my job" way but they genuinely care about every single one of their guests. Always checking on us, asking how we are, picking up on what we like for example they recognised that I was having an iced caramel latte everyday for breakfast, so just began having this ready for me in the morning, it really is the little things. The hotel is immaculately clean, the housekeepers are so lovely and provide fresh towels, make the bed etc every single day. The food is outstanding we were always so excited to wake up for breakfast, so much choice! There are loads of restaurants, cafes etc a 2 minute walk from the hotel on the stunning beach, perfect location. I cannot think of one fault or anything we would change, you have to stay here! Fabian went above and beyond for us and made our holiday/engagement SO perfect, we are forever grateful. I have never met such kind hearted, lovely staff in a hotel and we will 10000% be returning next year to celebrate our anniversary! Thank you so much for making our stay so perfect.

Our holiday was just perfect. It was our first holiday in over 25 years without our children and other surpassed all expectations. From check in, it was obvious that the Aloe is special. We were greeted by an excellent member of reception staff with a slight American accent - sorry, I didn't catch her name. But she was so friendly and happy to help. Harry was also brilliant and Simon who speedily took our cases to our rooms after we'd drunk our arrival prosecco. The hotel has a prime position across the road from the sea and surrounded by a few great tavernas. Our room was well equipped and comfortable. The only improvement would be to improve the larger towels. Some days they were large sbd fluffy and other days they were thin and tiny. Breakfast was great and tables cleared quickly.. Lots to choose from. A 2nd coffee machine would be a good idea as there was often a queue. The staff though are what makes this hotel. All were friendly and chatty. Kleo, Asterios, Jeanne, Fabian and Abbey in the restaurant were all so lovely. Angelina behind the bar who makes fantastic cocktails. All were just great. They all work so hard - sorry if I left anyone out. Plus the little touches... we asked for 2 extra chairs on our balcony so we could enjoy a glass of wine before going out for dinner. They appeared within minutes. To the wine glasses provided amd even a bottle of prosecvo for my birthday and a strawberry tart complete with candle and Bucks fizz for breakfast on my birthday too. We will be back one day I'm sure. Meanwhile, I will recommend your hotel to my customers looking at Crete in the travel business I own.

We recently stayed at this hotel and overall had a positive experience, particularly if your priority is relaxation and switching off completely. The hotel itself is modern in design, with excellent facilities throughout. The gym and pool areas were always spotless and very well maintained, and the reception staff were consistently professional, friendly, and helpful throughout our stay. We stayed in one of the loft rooms, which was comfortable overall and nicely designed, although it did feel a little clinical with the all-white décor. It was difficult to get enough air circulating, and it often felt quite stuffy, especially at night. The pool area was beautiful and peaceful, but for us it lacked a little atmosphere. It remained very quiet throughout the day, which will be perfect for guests looking for complete peace and relaxation, but those looking for a more social or lively holiday vibe may find it a little too subdued. I also used the spa and booked a sports massage, which unfortunately fell below expectations. It didn’t feel particularly tailored or therapeutic, and for the price, I didn’t feel it offered great value. The hotel is located in a quiet village with some very good restaurants nearby. Although, we found ourselves taking taxis into Chania when we wanted a little more atmosphere, character, and variety. The only other minor point was that one waiter came across as less approachable than the rest of the team, which stood out because otherwise the service was very good. Overall, this is a great if you’re looking for a stylish, peaceful escape. If you prefer a livelier atmosphere or more going on nearby, it’s worth keeping the location and overall vibe in mind.

Our second visit to Aloe hotel and it is still amazing! We received a very kind room upgrade as returning guests to a sea view split level room which was extremely kind of the management. The attention to detail at this hotels is 5 star and the staff go out of their way to make your stay special and as comfortable as possible. We love all the restaurants nearby and this time hired a car and visited places in the area. We will definitely be back and will stay at Aloe - thank you again to the whole Aloe team! 5 star all the way.