Arte Rhodes

AVOID this hotel. 2 nights running, from 5pm onwards there has been zero running water in this hotel. We have returned from a family day at the beach covered in salt and sand and not been able to shower. It was ruined our plans for two nights running. But what is worse than any of this is that the Manager/Owner Costas rufeses to show his face on site or even answer the phone to offer any guests a solution. Absolutely shocking behaviour I'm in complete disbelief that a hotel manager could actually treat his guests like this I even witnessed new people checking into this evening and not being told about the situation. Never in my entire life of staying at hotel have I ever witnessed any such behaviour

From check in to our early check out we had a bad experience, drain flys in the rooms, dirty towels in the rooms, mould in the room, a hard bed that my wife and I could not sleep all night, it was just a terrible experience. The manager just shouts at the guests we were not shouted at nor did we receive anything rude it was how the manager was talking to the other guests that was appalling. Dave your self the headache and choose another hotel

The staff was nice, close to the sea, terrible view and even worse bathroom. First of all the bathroom we had was not in the pictures. When we arrived we asked to change rooms but we didn't get it, even when we tried to upgrade. When we showered the whole bathroom got wet because the shower head was leaking. Very small and nasty bathrooms. We were a group of 12 who had a total of 6 hotel rooms with bathrooms that were not in the pictures.

Never in my life have i been so disappointed with a hotel stay. My friends and i were so excited to stay here - the photos of the hotel online looked fabulous. We couldn’t have been more wrong. When we arrived in our room we were shocked as to why it looked nothing like the photos. We had a dingy balcony with a view of a wall, a damp smelling room, mould growing on the wall, and a prison cell looking bathroom. It’s safe to say we were catfished! We all sent the photos to our families and they were all appalled. We immediately went to complain to the staff and showed the photos we had seen online in comparison to what we had. We tried to remain polite and express our disappointment considering we had been so excited beforehand. At first they tried to defend themselves and say they try to show a variety of our type of room on the website, however ours was definitely not one shown. As for the mould she said staff come in and check/clean it for safety, however I don’t believe any hotel guest should be paying to have mould in their bathroom let alone BEDROOM. Thankfully, they were quite accommodating when we asked for some kind of compensation, offering us a new room from the following day. The new room is much more spacious, with a better view and no mould however the WiFi doesn’t work at all and our bathroom is a small wet room so water goes everywhere leaving the toilet floor soaking wet. We also had to complain again as our new room hadn’t been cleaned by our third day in it, our small bin was overflowing and towels hadn’t been replaced. Furthermore, the hotel pool has hardly any sunbeds in comparison with the amount of guests staying. And the outdoor fitness area is hardly a gym. One thing i will say is that we did enjoy our breakfast and this was probably the only highlight of our stay. I personally wouldn’t recommended staying here and am shocked by how many positive reviews this hotel has.

One week as a couple in our 40’s bed&breakfast. Breakfast standard fayre. Good beach side location. Rooms clean, staff friendly. For 147 rooms there are only 24 sun beds (no parasols) and the sun doesn’t appear across the whole area until after 2pm. So don’t come to this hotel if you want to sunbathe at the pool. You need to go to the beach which is WINDY! And costs €20 per day for 2 sun beds and a parasol. Note: “free sun beds” aren’t free as advertised along the beach. Lovely walk into the old town where you’re never bored and you won’t go hungry. And don’t come to Rhodes if you don’t like cats. Fortunately we love them. They’re everywhere!