Paradisus by Melia Bali

I spent 7 amazing nights in The Reserve and it was perfect. From the moment we arrived, everything was exceptional. The dedicated check-in was seamless, and being able to check in a few hours early was such a welcome bonus. Every single staff member at Sante and The Reserve was wonderful. I genuinely cannot fault any part of our stay. The standard of food, speed of service and friendliness and attentiveness of ALL the staff in Sante was impeccable. The pool and beach areas were so tidy and there was never an issue getting a sun lounge or getting service (in most instances the staff would come to us rather than having to press the buzzer!) It was my birthday during my stay and the housekeeping staff left me the most lovely towel decoration, and their nightly turn down service was also wonderful, thank you Hendra, Surista & Auytri! I also celebrated my bday at Sante and was completely spoiled! Just when I thought the service couldn’t possibly get any better, I was surprised with a delicious cake and chocolates, and the violinist even played Happy Birthday for me. It was such a thoughtful and memorable touch that made the celebration feel incredibly special. The service is what truly sets Sante apart from anywhere else I’ve stayed. It almost feels unfair to single out individuals because every member of staff was wonderful, but Oka, Darma, Resti, Arti, Mehendra, Nina and Velicia were an absolute pleasure to interact with. Nothing ever felt forced or transactional. Their warmth, genuine care and attentiveness made us feel completely at home. Oka deserves a special mention. The way he interacts with every guest is outstanding. He somehow remembers everyone’s drink order and was often already anticipating when I might be ready for my next one! That level of attention is pretty special. Thank you, Oka! The staff truly make The Reserve what it is. Every single one of them is an asset, and I honestly cannot speak highly enough of the warmth, care and exceptional service we experienced. The wine pairing night was a standout experience. The food was exceptional, with incredibly fresh ingredients and flavours that were beautifully balanced. It was honestly unlike anything I had experienced before. Having the chef come out and speak with the guests was a really special touch. Her passion and talent were so evident, and it made an already incredible dining experience even more memorable. This holiday has officially ruined my husband and me for all future holidays. The Reserve was that good. It has set a whole new standard, and we cannot recommend it enough. Thankyou to all, it was such a memorable holiday. I cant wait to come back.

Our stay at Paradisus Bali has been nothing short of perfect. From the beautiful surroundings and wonderful facilities to the atmosphere and attention to detail, everything has exceeded our expectations. But what truly makes this resort exceptional is its people. Every single member of staff we have encountered has been absolutely wonderful. The warmth, kindness, professionalism and genuine care they show their guests are what make this place so special. They don’t just provide excellent service, they make you feel genuinely welcome and appreciated. A very special mention goes to Irma, our wonderful “Room Fairy”, who has taken such lovely care of our room throughout our stay. Her attention to detail and thoughtful touches have made us smile every single day. Thank you, Irma! ❤️ We sincerely hope that the management recognises just how extraordinary their team is. Every single one of these wonderful people deserves to be valued, supported and given the opportunity to continue doing what they do so brilliantly. They are the heart and soul of Paradisus Bali, and the reason guests like us leave with such wonderful memories. We honestly cannot think of a single thing we would change. A perfect experience from beginning to end, and a resort we would happily return to again and again. To the entire Paradisus Bali team: Thank you for making our holiday so special. You are all amazing! ❤️

gusti,putu,dede, delon best workers in the whole place, they helped me so much i would have been lost without them

We just got back from an all-inclusive family stay at the newly rebranded Paradisus by Meliá Bali in Nusa Dua, and WOW. The property is stunning after its recent makeover, but the real MVP of our trip was hands-down their Kids Club (called Kidsdom)! They actually have two amazing zones—one right by the beach and another next to the waterpark. My little ones were completely obsessed with the wooden toys, the outdoor splash area, and the daily activities like fish feeding and movie nights with popcorn. Huge shoutout to the staff dita and angel are absolute angels!) who were so high-energy and genuinely amazing with the kids.

We stayed 14 nights all inclusive at the Melia Paradisus in September, booked through Luxury Escapes & based on the great reviews I'd read on their site & on Tripadvisor but also on general reviews elsewhere on the internet. At first glance it's a very attractive, well laid out resort - it's been recently refurbished, the rooms we had were spacious & well furnished with a generous balcony, the resort has a number of different restaurants, Asian, south American, Middle Eastern, Japanese, Spanish, a dinner buffet restaurant & some beach/pool outlets. In general the food was OK but quite bland, none of the dishes we ate were particularly memorable which is a shame because the surroundings in some of the restaurants are stunning - most have to be booked in advance & there's a great service one level below Reception where you can book restaurants for your whole stay. Our biggest shock was the amount of children at the resort - there's a waterpark which you'd expect to be busy with children & it was, but the main pool area which is designed for ALL guests was literally full of children from morning to evening, during water aerobics they'd be dodging in between the adults taking part in the exercise, sometimes with motorised boogie boards! if you were doing lengths they'd be all over the place, there was literary no area in the pool that wasn't full of children. The noise was continuous, screaming, shouting, crying, howling. We hadn't seen any mention in reviews or in the resort's information that the resort was predominately for families with children so this was a huge surprise & disappointment. (We are in no way anti children, we just didn't expect so many of them to be at the resort, especially during school term time). The resort also has a luxury adults only area, The Reserve with a private pool, different bedrooms & a dedicated restaurant, all of which you pay extra for. Unfortunately when we originally booked nothing was available in The Reserve, after 5 days we did manage to get an upgrade (at a substantial price) for the remainder of our stay which was bliss. My advice to travellers would be if you're travelling with children this is a great resort, if you're travelling on your own or as a couple & you're looking for rest & relaxation you may want to book The Reserve or try somewhere else.