Falkensteiner Family Resort Lido

Wonderful family holiday, loved the kids club staff and activities, pool and slides. One of the highlights for our kids was a ski lesson (during summer!)

I never write reviews anymore but am making an exception because we loved Falkensteiner so much. I think my kids enjoyed it more than Disneyland. The staff was great, the food was excellent (for a buffet / all-inclusive), and the amenities top-notch (including pool with waterslide, saunas, trampoline park, etc). I wish the U.S. had something like the kinderhotel concept. The kids club was so good, my 7 and 4 year old begged to go again and again; we used it casually for an hour here or there, and once for an extended stay so my wife and I could get a proper hike in. Such a great way to travel.

We had an outstanding experience at the Falkensteiner Hotel in Italy (Lido) largely thanks to the incredible team. From the very beginning, the level of service was exceptional and genuinely thoughtful. The food deserves special mention: high-quality, locally sourced ingredients, beautifully prepared, and often handmade. Every meal felt carefully crafted and full of flavor. What truly sets this hotel apart is the staff’s attentiveness. They seem to anticipate your needs before you even express them. For example, before we could ask about early check-in or our luggage, everything was already taken care of—our bags were delivered straight to our room. Even small details didn’t go unnoticed: if we needed a glass or cutlery, it would arrive almost instantly, as if the staff could read it from a glance. A big round of applause goes to the kids’ animators as well. Their program was fantastic—engaging, creative, and varied. From organized activities to outdoor adventures like visiting farms, seeing animals, or even going on magical forest quests in search of “fantasy heroes,” they made the experience unforgettable for children. The facilities are equally impressive. The swimming pool area is excellent, and the overall atmosphere of the hotel offers a perfect balance of privacy and tranquility. All in all, a truly memorable stay with exceptional service at every level. Highly recommended.

Visited for three nights with my family including 3 and 6 year old which was the perfect length of time for us. The fact that kids club starts from 3 years (babyland being available for under 3s) is brilliant and often unheard of - meant they could both go together and they ran in without saying turning around! One day my daughter wouldn’t leave even after going to try to collect her three times! The concept of it being drop and go / come as you please is brilliant, rather than specific timed sessions. The food is very good, expect fine dining for adults and usual kid options. Drinks very reasonably priced (Prosecco 5.50 euros). You have your own table for your room for every breakfast and dinner which means you always know there’ll be the perfect table ready and waiting for you, whenever you turn up to the meal. I didn’t realise there was even an upgrade option in a finer dining room which included drinks at meals. Swimming areas great, it was lovely swimming outside with views of the mountains and lakes. All pools also incredibly warm which is so welcome after so much cold swimming in the UK. Add a couple of playgrounds, ride on cars and tracks, trampolines and doughnut slopes you’ve got an amazing family getaway amongst the mountains! Took us 1.5 hours drive from Innsbruck (very direct route) - we hired a car as was cheaper than a taxi and we didn’t fancy two trains with two young children and luggage. Innsbruck now our favourite airport after landing in the mountains and the seamless process from plane > passport control > luggage collection. Will visit again!

We (a family of four, two adults and two children aged 10 and 14) stayed for four nights in late October 2025. We travelled from the UK, flying EasyJet from Gatwick to Innsbruck, Austria. The flight was under two hours and we hired a car at the airport (the car rental office is conveniently located opposite the terminal). The drive to the Falkensteiner Family Resort Lido took around an hour and a half through stunning mountain scenery. There are two tolls along the way, costing around €15 in total, though you can avoid them by adding roughly 30 minutes to the journey. Check in was smooth and welcoming, passports were copied and we were offered a choice of welcome drinks. The reception area is bright and spacious, with hanging and rotating chairs that immediately set a relaxed tone and a touch of fun for kids. We were given a map and a run through of the hotel’s facilities and opening hours. The resort is built in a U shape overlooking the lake and surrounding countryside. I’d read reviews mentioning an “industrial area” nearby; while there is a railway line and some construction behind the property, these are barely noticeable once inside. The views from the hotel are beautiful, and the setting feels peaceful and secluded. If you drive to the hotel there is a secure under ground garage with lifts to hotel and numerous car charging points. We stayed in Room 279, a Superior Suite. It featured a small lounge area with plenty of wardrobe space, a mini fridge, a kettle and a king size bed with 2 single duvets. A separate children’s room (with twin beds and a sliding door for privacy) made the setup ideal for families. The bathroom had a double sink and a large walk in shower. Toiletries and a hairdryer are provided along with robes, slippers and flip flops for the kids. You also get a branded tote bag with swimming towels in. The highlight was the enormous covered balcony, furnished with beanbags, loungers, and an egg chair perfect for relaxing and taking in the views. We found the room very warm, the temperature is set at 23 degrees. We turned the heating off and left the balcony window open. You will hear the local church bells and call to mass at 7am. All meals are included in the room rate, guests are assigned a table for the duration of their stay. • Breakfast (07:30–10:30): Excellent buffet with cereals, pastries, breads, yogurts, fruit, continental meats and cheeses, plus a live egg and pancake station. • Lunch (12:15–13:45): A lighter buffet featuring soup, salad, pasta, wraps and other small dishes. • Cake and Bake (15:00–17:00): A selection of cakes. This felt slightly underwhelming and could be improved, it would work better served in the reception bar area. • Dinner (18:30–21:30): A 3 course menu with themed nights and a good range of options for both adults and kids. Our only criticism is that adult food wasn’t always very hot, warm at best which was a shame. Kids plastic plates and cutlery are available if age requires. Hot and soft drinks (juices, water, fizzy drinks, coffee, tea) are included during all meals. Wine and beer are available to purchase (a glass of house wine is €6.50). There is an ice cream bike in the restaurant with a selection of ice creams in choice of tub or cone available during every meal. Facilities and activities is where the resort truly shines it’s a paradise for children! The rooftop play area includes a go kart track, dry ski slope, trampoline park and pirate ship. The indoor and outdoor pools feature exciting slides, a chill out zone with comfy beds and a great family atmosphere. The kids’ clubs offer a wide range of creative and active programs. The hotel also organizes daily excursions, led by a guide with a minibus. You can join in your own car if preferred. We particularly enjoyed the Flyline Wasserfall tour. A 50 minute hike past 3 waterfalls to a Flyline. 6 minute glide through the forest back down. Don’t forget to bring cash for the Flyline (exclusively open to hotel guests at this time of year) and a few euro coins for the duck and ball races at the start of the walk. The café alongside the car park serves delicious apple strudel and hot chocolate and has beautiful views of the snow capped mountains. We also visited Lake Braies, which lived up to expectations although very busy. The circular loop walk took about 1.5 hours with plenty of photo stops. Day trips are complimentary, with guests only paying for parking and any onsite activities (Skyline €42 for 4 people, boat rental €55 for 45 minutes including a souvenir magnet). All activities at the hotel are included apart from the ski and boot hire €50 for two people per 24 hours. You can also rent electric bikes. The adult only spa is a peaceful retreat with various saunas, steam rooms and a relaxation area. Our children also enjoyed their own treatments. Our 14 year old had her first teen facial (€80 for 1 hour), while our 10 year old had a “Cinderella Bath,” a fun 30 minute experience, she was just on the upper age limit but loved it. Huge circular bath with tons of bubbles, Barbie toys, tattoo stickers and a kids mocktail. While not a budget option (we paid about £3k for 4 nights through booking.com) the Falkensteiner Family Resort Lido offers excellent value for money considering the quality, facilities and inclusions. It’s a dream destination for families particularly those with younger children (under 12). We had a wonderful holiday exploring the Dolomites and can’t wait to visit more hotels in the “Falky” group in the future. Highly recommend.