Falkensteiner Hotel Kronplatz

We really enjoyed this luxurious stay in the Dolomites! Our room was spacious, very clean, modern and well decorated. It has a large balcony and offered view overlooking the mountains, just beautiful! The hotel has a very large underground parking which is great if you come by car. As we booked half-board, dinner was also included, excluding the drinks. You could choose from about 10-15 à la carte options for starters, mains and desserts, which changed per day. You were served fresh bread and delicious butter. Appetizers, salad and cheeses as served as a buffet so you could just go and choose what you felt like having. There were all very tasty. Breakfast was incredible! They offer an enormous selection of fresh bread, charcuterie, cheeses, hot dishes, fruits, cereals and a lot more. You could order a freshly made egg dish or pancakes as well. Waiting staff was very attentive. We especially enjoyed chatting to the sommelier, whose name I cannot recall unfortunately. She gave us some great local wine recommendations and really went out of her way to keep our glasses filled at any time. :) Upon checkout, we received a jar of some local spread and two water bottles, which is a small detail but it shows the level of hospitality this hotel stands for. We will definitely keep Falkensteiner Hotels in mind for our next trip, as we enjoyed each minute there. Disliked · As we feel uncomfortable using the sauna facilities without our swimwear and being nude is obligatory for both saunas in this hotel, this felt very limiting. Luckily, we could use of both pools, with the rooftop pool being our favorite!

Arrived for a ski vacation with multiple family members and four kids ranging from 8-14. this property claims to be family friendly. IT IS NOT. my children were accosted by an angry man who told them they were making to much noise and jumping in the family swim area. and then proceeded to call them stupid americans. Manager handled it well, but put a sour taste in my mouth. (to note there’s a rooftop pool that is adult only) This is a predominantly german visited hotel. we didn’t encounter any americans but us. which is fine. but perhaps if you’re looking for a more tourist friendly property this isn’t the place for you. Also to note, sauna areas are naked only. my family members tried to use it and got yelled at by a staff member for not being naked. i’ve traveled extensively in Europe and didn’t find this experience to be 5* property was well kept and nicely decorated. the vibe was very stuffy. .strong smell of cow manure the entire time as it’s in a valley surrounded by fields. no real town to explore. food was very good and most staff were friendly. Kronplatz is not an area for people who like to cruise greens. they don’t exist here. Alta Badia would be the place to go!! All in all i would think twice before returning to a kronplatz property. My favorite experience here was the dining staff. friendly, warm and inviting! made us all feel welcomed

Marianna Wanda Hamid Federico Excellent cuisine and outstanding service from our lovely waitress Daniela from Slovakia.

Very supportive and kind staff, mainly at the restaurant, we also enjoyed a lot of fun with them. Excellent breakfasts and dinners. Really nearby to the slopes and cabin lifts. Plenty of timber used in the interiors make the atmosphere really cozy :) Perfect for families with children. Very quiet and clean hotel.

We had an absolutely wonderful stay at this hotel and can’t praise it enough. The service was amazing from start to finish, and every single employee was incredibly kind, warm, and welcoming. A special thank you to Daniela and Marianna, who truly made our stay exceptional with their friendliness and care. Kudos also to Juglia, our sommelier. The food was beyond outstanding. Homemade pasta and bread were delicious, the daily dinner menu was varied and beautifully prepared, and the service in the restaurant was just perfect. The amenities were excellent, and everything was perfectly maintained. The spa is especially enjoyable, making this hotel ideal for adults looking to relax and unwind. That said, children and pets are also very welcome, with plenty of activities and space for them to enjoy as well, we have traveled with both. We surely will be back!