Hotel Belvedere & San Gottardo

We had a balcony room overlooking the lake. It was a lovely spacious room and opening the curtains each morning was a delight. Breakfast was good with a wide choose. Service was excellent throughout and its location is brilliant. A few mins walks to the charming old town, lots of bars and restaurants. The car park is 10 mins walk away but you can drop off and pick up luggage. The ferry is opposite the hotel so it’s ideal for exploring all of the lake. I would recommend the hotel to anyone.

Location was very good, next to the Pallanza ferry terminal and convenient for the centre of town with lots of good bars nearby. Breakfast was reasonably good with a selection of cereals, breads, cheeses, meats, eggs, bacon, tea and coffee - also excellent pancakes. The room was spacious, the bed comfortable and the shower powerful but we suffered from "end of corridor" syndrome - so we did not have a kettle, as some rooms had, we had no balcony table and our room was not serviced every day. The room overlooked a side street and was extremely quiet at night. We stayed half board for a week - the big disappointment was the evening meal which was very ordinary - not what we expect from an Italian hotel. Staff were generally very pleasant and helpful. Shame there wasn't a bar in the hotel although the nearby bars that we tried were all good. Shame that they couldn't provide a picnic lunch

Everything was perfect, the rooms, the staff, the breakfast, the view... We had a very nice stay, yhank you, we'll probably come back :)

I don’t normally bother writing reviews but after a spending week in the hotel I feel I must. The Location is fantastic right on the lake side with fantastic views of the mountains a short walk to the ferry and the town. The room was large a little dated but very clean, we had a side room which was quite dark but the rooms at the front must have stunning views and sunrises. However the food and services was truly appalling , I understand hotels have to work on a budget but this was pushing it we had to eat in a depressing room at the back off the hotel with a view of the kitchen or a service alley the food was like a bad school meal tinned veg and spinach and a small piece of fish. We ended up eating out every night even though we were booked in on half board, on the plus side there are some fantastic restaurants near by. You’re not made to feel a guest in the hotel no bar ,no lounge, no tea or coffee facilities. Maybe we were just unlucky the week we booked but we ended up being very dissatisfied.

We stayed here five years ago and had fond memories of it. This time we paid a few more euros for a lake view and it was worthwhile. Our room had two Juliet balconies off the bedroom and bathroom providing us with great views over the lake. It was small, very small. The description on the website had said 12 square metres but the photo along with it on the website shows a much larger room with three windows so I was expecting something a little bigger. The receptionists were professional and we were shown to our room. We decided to eat in the hotel’s restaurant as the menu looked okay and was €26. Big mistake! The pasta entree was good but the steak main was terrible, totally inedible. The waiter was so nice and explained, when we said it was way too overcooked, that it was precooked. He took them back to the kitchen and brought back another two but they were exactly the same. The meat was supposed to be fillet beef but it didn’t taste at all like beef - it was tough and tasteless. We didn’t eat it and the waiter was extremely apologetic. The dessert, a solid chocolate mousse, wasn’t very nice either. We’re not normally fussy but after a mouthful, we both left it. At checkout we were going to be charged the full price for the awful dinner but my husband managed to negotiate it down and we paid for just one meal. It was so disappointing as if we hadn’t eaten there we would have liked our stay so much more. The breakfast was good - it was just dinner that was disastrous.