Excelsior Hotel Cimone

We have been in Hotel Cimone as a group of 29 friends from different countries. The hotel is located in a really good part of SAN Martino. It has a great view of nature. All of the workers here are so nice, cheerful and professional. Thanks to all crew 🙏

The Excelsior and its location takes your breath away in every corner. Incredible facilities and amenities. The dinning service does not match the hotel. Either understaffed or poor timing. Waiters were rushed to take your order, predicting before you actually ordered. Plates arrived at very different timing (my wife ended up waiting a long time for her dish). Seems you have to raise your hand to often to get some water or another glass of wine.

Pessimo in tutti i sensi! Stanze trascurate, bagno che cade a pezzi, nessuna disponibilità da parte del personale, cena tipo mensa! Da dimenticare