Jardin del Atlantico

Hotel awful we arrived 10 45 pm firstly had 2 pay 50 euro deposit for your room 21 euro for safe wifi 30 euro and no air con so hire of air con 8 euro a day food was worst all inclusive I have ever had disgusting freezing cold pancakes and omelette were made and left they were like rubber one bar and that was around the pool no comfort seating plastic cups no other bar anywhere else where adults could sit and relax rooms were clean and basic location was perfect lovely bars opposite the hotel 5 euros in a taxi to yumbo where there were plenty of restaurants bars and excellent all you can eat Chinese hotel staff were very rude security guard were very intimidating overall location made our holiday hotel food and drinks ruined our holiday

Location lovely hotel/apartment what can I say if you are not Spanish don’t go staff are rude and because more of the hotel apartments are owned by Spanish people they are so rude they do not like holiday makers and they hate the English our 4 year old was bullied by older Spanish children in the kids splash pool so decided to use the quiet pools but you can’t make any noise as you just get told to sssshhhhh and get tutted at told to go away apartments are soooo old very basic but are clean we had two apartments one the beds was lovely but the other very uncomfortable the sofa beds well they are not good at all and the aircon is a waste of money did not do anything it’s a portable unit that they use a metal flue which gets extremely hot will burn you and heats the room up the place itself is clean the cleaning staff do anything amazing job pictures on the sites are really not what the place is like they definitely made them look far better I can’t comment on food at restaurant as we was self catering but the pizzas by the pool bar was nice and the chips but was very very expensive towels are the size of hand towels so take bigger ones with you I didn’t pay a lot but even so I wish we didn’t go to be honest the rudeness was just simply overwhelming and upset us to the point we was looking at other hotels to move to but tui would not help and we couldn’t afford to pay for a whole new hotel

Hotel gives you map of hotel with your key card, states 2 adult pools, no it isn't kids are in every pool, not allowed to reserve sunbeds with towels, Oh Yes you can, no-one takes any notice of that, kids screaming and shouting up to 1a.m and 2.am so don't expect any sleep if your by the kids pool and bar, only good thing is food but then noticed over the days flies in restaurant on food yuk, this is a 1 star hotel, very very basic and remember to bring fans with you as it's so hot at night difficult to sleep as well as the noise, ear plugs aren't that good