Maspalomas Villas by Dunas

We have spent a fabulous five days in this beautifully kept haven of peace and tranquility. The whole area is kept spotlessly clean by the incredibly hard working housekeeping team. The pool area is beautiful and both the pool and jacuzzi are kept at just the perfect temperature for the heat. Sun beds are the comfiest I have ever experienced. The lifeguard is super attentive. The food has been good with a good deal of choice at all meal times. I would say that the quality of the à la carte meals is inconsistent for example the sea bass at lunch was excellent however the cod on the evening menu was dry. Lunchtime food seems better overall although service on three occasions was very slow. Alicja was a standout member of the entertainment team. Her warmth and smile was magnetic and you could just not resist her invites to yoga and cocktail making. She was outstanding in the two shows that we saw when we ventured into the family area - a professional dancer at her best! Henry must also get a shout out - the friendliest waiter by far! Just a few pointers that might just make the difference to other people’s stay. Firstly on arrival (9.30pm) we had a wonderful greeting at main reception however we were told that in order to get food we would have to wait until 10.30pm and that a cold salad would be available in the restaurant in the family area as the adults only area restaurant was now shut. .We were taken by buggy to our villa (super) to drop our bags and then had to walk back to wait for a cold buffet salad. Why could this have not been on offer in our adults only area? A small plate of cold salad would have sufficed - even if plated up in our room. To sit in an empty/deserted restaurant on our first night was disappointing. The villas are super spacious and have everything you could really wish for - kettle, bottled water replenished every day, rituals products however I would have appreciated a sheet of tips on paper on the table to help to navigate the adults area rather than finding these things as we went along and missing out on a few little extras. The system of scanning the QR code does not provide all the info needed. Here are my additional tips for future visitors to settle you in a little quicker. All sun beds can be booked at 10am from the lifeguard for the next day, not just the Balinese beds. Towels for the pool can be replaced every day, just speak to the lifeguard. There is a small but perfectly adequate gym down the stairs by the restaurant. Also down there is a refreshment table - just lovely. To visit the supermarket you can exit out of the door by Villa 376! We have had a wonderful holiday and WHEN we come back will be ahead of the game!

This was the most fantastic holiday, the whole experience is a joy! From the great check in with a glass of cava, luggage taken to the villa and a fridge full of welcome drinks. But the staff are just superb, from check in, the life guard who reserved your sun beds the day before, the team in the beautiful restaurant, sorry hopeless with names but thank you to you all , the service and standard of food really made our holiday. We loved the treats brought to your sunbed in a morning and afternoon and the yoga(which i have never done before) was treat with Ania , we loved her demonstrations too, cocktail making was fun. All the little things made the difference, the chocolates brought round in the evening, free drinks at the pool, as many clean sunbed towels as you needed . A totally stressless, relaxing environment in the adults only area however crossing over the family areas ,all looked so well catered for there too. We had a nice back massage in the wellness area, again lovely staff and very reasonably priced. The whole place was spotless. We did have a minor issue as we were in a 2 bed villa that didn’t appear to have been upgraded like the rest of the villas however, due to all of our stay ,being looked after with such warm, caring people and so many extras we were not expecting this was not a problem. Thank you for fantastic holiday.

We decided to upgrade to the adults only area of the hotel on arrival, and we’re so glad we did. The area around the pool here is calm with no music. Sunbeds are much comfier than the rest of the hotel, most being double width and padded. Pool lifeguards are helpful with helping with parasols and taking bookings for beds for following day, though there were always beds free as it didn’t ever feel overcrowded. The bungalows are set amidst beautiful gardens, all with a terrace with table, chairs and 2 further sunbeds- though not padded ones here. Some terraces have more privacy than others so it’s your luck I guess for this. All staff were very helpful and polite. Food was excellent quality. We were half board and at dinner you could choose from the buffet, or à la carte menu- one fish, one meat, one pasta or risotto and one vegan choice each evening. Each night had a theme of a country. My favourite was the Asian night. The bar area next to the restaurant was very chilled with singers on 5 of the 7 evenings. Bar staff very attentive. We could use the restaurants and bars in rest of resort but apart from watching the entertainment a couple of evenings there, found the adult only area much more appealing. There were yoga/ stretch classes in adults area too which I enjoyed, though not well attended so perhaps could be better advertised. Ania was a good yoga instructor. Demonstrations took place at the pool daily of things like making Canadian hot sauce, or various cocktails which was a nice touch. Treats were also brought round the pool twice a day- smoothies, doughnuts etc. All in all a lovely hotel and only a 15 minute easy walk to the sun town and seafront of Melonaras which is lovely too.

This was a spur of the moment holiday and we chose good. On arrival we were given a full description of the hotel and where relevant facilities were. As our room was not quite ready so we grabbed some lunch and this was suburb. Our room was in the Adults only section, which gave us access to a pool and separate restaurant, though we could use all the other facilities if we wanted. The room was a fair size, cleaned well daily. There was a walk in shower which performed well. Food was excellent all week, a choice between buffet and à la carte, always well cooked. Around the pool it was always relaxed and attentive life guards (Miguel) was there to help as and when required. Have to say this was as close to perfect and definitely one of the best holidays we have had in the last 5 years. We normally book Half Board but this time went All Inclusive - the price difference certainly made an overall saving. Will we come again? yes, for sure.

This was our second time staying at this wonderful hotel with our family, and once again, we had an amazing experience. From the moment you walk through the doors, you immediately feel well looked after and welcomed. The Villas Premium by Dunas is the perfect place for a relaxing family holiday. Our villa had everything we needed for a comfortable stay. It was very clean, the towels were changed every day, and, most importantly, the air conditioning worked perfectly. The resort itself is spacious and well maintained, with a large swimming pool and a jacuzzi — which I absolutely loved! There really is something for everyone. But what truly made our holiday special was the wonderful staff. Everyone was so friendly, helpful and welcoming, from the team taking care of our villa to the restaurant staff, who made every breakfast and dinner a real pleasure. The food was delicious, and their warm and attentive service made every meal even more enjoyable. A special mention must go to Ania, whose beautiful smile, positive energy and enthusiasm made our stay even more memorable. She organized a variety of activities and entertainment around the resort and always brought such a wonderful atmosphere with her. We wholeheartedly recommend this hotel to anyone, especially families, looking for a peaceful and relaxing holiday with delicious food, beautiful surroundings and truly wonderful staff. Everyone went above and beyond to make us feel welcome and ensure we had a fantastic stay. We would definitely love to come back again!