Freij Resort

Not good. Bad experience. Terrible service. The breakfast in the morning was awful. Noise on the night la because of the groups of young boys that comes for an holiday and doing kind of friends trip, they drink and shout all night.

I stayed at this hotel for one week, and the experience was absolutely terrible. It started when I tried to check in. I was told that the room was not ready and that they did not have clean bed linen available. When I finally got to check in, the room was extremely dirty. There was mold, and there were cobwebs inside the air vents. The room was also full of insects and ants. The cupboards and other surfaces were dirty, and the bed linen was already dirty from the very first day. The hotel is advertised as a four-star hotel, but it is absolutely not up to the standard you would expect from a four-star property. On top of that, the hotel staff were extremely rude and unhelpful. I would not recommend this hotel at all, especially considering that it is marketed as a four-star hotel.

Very disappointing experience Unfortunately, our stay was far below what we expected from a 4-star hotel. The staff were extremely rude and unhelpful, making us feel unwelcome rather than valued as guests. What was especially disappointing was the Full Board experience. We expected proper breakfast, lunch and dinner options, but instead, we were given a pool bar menu with basic fast-food choices such as nuggets, fish fingers, burgers, pizza and pasta. For a 4-star hotel offering Full Board, this was completely unacceptable and certainly not what we expected when paying for this type of package. The overall quality, service and attitude of the staff did not match the standards we would expect from a 4-star hotel. Full Board should mean proper meals, not simply a limited pool bar menu. Unfortunately, based on our experience, we would not recommend this hotel and we would definitely not return.