Riu Turquoise

Navštívili jsme hotel od 13.9.-22.9.24 pokoj č. 9.Moc se nám tam líbilo, všichni vstřícní a milý, jídlo na výběr dobré, málo tropického ovoce, drinky a nápoje super. Pivo a nealko jde v samoobslužných barech načepovat. Fitko 24/7. Sport bar 24/7 , kde jste si mohli dát sendviče, hamburber, 3 druhy sladkostí k vynikající kávě, ovoce .Takže když jedete třeba na výlet brzo ráno, můžete udělat svačinku. Na pokoji lednice doplňována jednou za 2 dny- 3 druhy nealka , voda a pivo Stella. Vítr sice fouká, ale když půjdete doprava kolem hotelu Riu Palace a přejdete veřejnou pláž - kde mají základnu kite surfaři -(kde je stánek s náramky atd... , který udělají na přání -z korálků perel, korálů atd...), tak za rohem objevíte pláž, kde vůbec nefouká , nejsou vlny a čistý oceán. Vzali jsme si sebou ručník a pití a šnorchlovali jsem na této pláži. Když se vydáte na horu Le Morne, doporučuji dobrou obuv a rukavice. Rychle se tam mění počasí, před výstupem začalo pršet a dolů cesta hodně náročná, klouzavá- po skalnatých úsecích teče voda a bláto. Scházíte někde po čtyřech a někde kloužete po zadečku. Ale za ty výhledy stojí určitě za to. Trvalo nám to 4 hod kvůli počasí. Nutno zapsat u vstupu do knihy- čas příchodu a odchodu. Byli jsme od cestovky TUI - delegátka Stephanie nám nabídla výlety, vybrali jsme po jižní Mauriciu - Colourful South a severním Mauriciu - Exotik North. Viděli jsme všechny zajímavosti , památky Mauricia i muzeum se známkou modrý Mauricius. Moc se nám výlety líbili. Na nákup pro dárečky a suvenýry zajet asi 15 min taxíkem za 17,-EUR z hodinou čekání taxikáře do nejbližšího supermarketu, kde byli ceny přijatelné než na místech výletů (tam až 3x vyšší cena - rumu, vanilky atd.) Na víkend jezdí do hotelu místní ,takže je více plno , ale ničemu nevadí. Do 2 restaurací A la carte jde objednat přes aplikaci v mobilu, mám se podařilo objednat v aplikaci až po půl noci , do Indické . Ale super obsluha i jídlo. Pouze nápoje (my dali růžové víno asi za 900 rupií )se platí. Možnost vyhlídkových letů helikoptérou nebo hydroplánem v okolí hotelu a hory Le Morne, kde je vidět podmořský "vodopád" v oceánu. Služby hotelu vynikající , hned bychom se vrátili. Kdo má přestup v Turecku a letí s Turkish Airlines a letadlo mu letí až za 6 hod do jiné destinace, má nárok na výlet. My jeli autobusem do Istanbulu od 8.00 - 11,30 , nutno zajednat v příletové hale letiště u okénka Turkish Airlines.

Warm welcome, flawless service with a smile, excellent choice of food, high quality nightly entertainment. Amazing location.

I am currently staying here to celebrate my birthday with my husband but so many things we t wrong. We had to wait more than 30mijs to check in. Had to literally do a queue to wait no one to attend us. Staff only helped Non Residents/non mauritian. Everywhere in the hotel it smells badly sewage. Hotel is very crowded and food served at tea time is cold. The fritters were uncooked, flour batter still oozing out. We had the lateral sea view with king sized bed but bed is double bed for couple instead of king size Stair Corridors have no light

I had a very good stay at this hotel and, personally, I would consider it a five-star experience, even though it is officially a four-star hotel. The property is absolutely beautiful, very modern and aesthetically impressive. The whole hotel has a very elegant and luxurious atmosphere, and I was genuinely impressed by how nice it looked. The check-in and check-out processes were very simple and quick, and the reception staff were extremely friendly, attentive and welcoming. In general, all the staff I interacted with were very kind and helpful. The main restaurant was large, spacious and comfortable, with a good variety of food. The selection was satisfactory and there were enough options, although I think the variety could still be improved slightly. The dining area itself was very pleasant, spacious and comfortable. The hotel also has two speciality restaurants, such as an Italian and an Indian restaurant. I enjoyed having these options, although I think having a few more speciality restaurants would make the experience even better. The rooms were one of my favourite parts of the hotel. They were very beautiful, modern, spacious and extremely comfortable. The beds were large and comfortable, the bathrooms were spacious, clean and very pleasant, and the minibar had a good selection of drinks with regular replenishment. The only issue I experienced in the rooms was that, in both rooms we had, the drawers of one of the furniture units were slightly damaged or misaligned, making them quite difficult to open and close. Apart from that, the rooms were excellent. The swimming pools were also very good. However, during the time of year I visited, the weather was cooler and quite windy, so I think it would be a great improvement if all three pools were heated. The two pools near the reception seemed noticeably warmer than the third pool, although I am not completely sure whether the first two are officially heated. The third pool was considerably colder, and having all three heated during the cooler season would make a big difference. One thing I did miss was room service, especially breakfast room service. During the colder season, when the weather is windy and cooler, having the possibility of having breakfast in the room would be very convenient, particularly for guests who would like to sleep a little longer or simply enjoy a quieter morning. The hotel also has beautiful views. One thing to keep in mind is that its location is quite exposed to the wind, so it can feel windier and colder than some other nearby resorts, such as Riu Palace. This is not really a criticism of the hotel, as it is simply a characteristic of its location and something the hotel cannot control. Overall, I had a very good stay. The hotel is exceptionally beautiful, modern, spacious and comfortable, and the staff were fantastic. There are a few small things that could be improved, but honestly, I have very little to complain about. For me, this hotel offers a five-star experience despite being rated as a four-star hotel.

Terrible experience and avoid unless you only care about alcohol. We stayed here and found the overall service and staff to be deeply disappointing, starting with the room which was only barely decent and honestly didn't even feel like a 3-star hotel. If you are a vegetarian, do not book this place. There is literally nothing fresh for vegetarians and the menu consists entirely of low-quality frozen food. It feels like the entire all-inclusive concept is tailored exclusively for heavy drinkers rather than anyone looking for a decent meal. Room was To make matters worse, the property fails to deliver on the activities advertised in their app. Every time we tried to book or inquire about something, we were brushed off with excuses like "the staff has left," and the team showed zero willingness to accommodate or make things right. Given the poor food, unhelpful staff and misleading app features, we wouldn't recommend this hotel to anyone especially families or vegetarians.