Nosalowy Park Hotel

We arrived at Nosalowy Park Hotel & Spa today for a little girls’ getaway with my mum. We booked the “Time for a Woman’s Spa Escape” package directly through the hotel’s website. First impressions of the hotel itself are very good. The hotel is beautiful, the lady at reception was lovely and welcoming, and everything in our room was perfectly fine. Unfortunately, the spa package has been rather disappointing so far. As part of the package, we were supposed to have the “Women’s Power” ritual, described as a combination of four treatments and something that looked like a relaxing ritual lasting at least 1.5 hours. In reality, the entire experience lasted just 55 minutes, including the shower that was part of the ritual. The treatments themselves were pleasant, but the whole experience felt very rushed, as if they were simply trying to get through it as quickly as possible. This was definitely not the relaxing spa experience we expected from a five-star hotel. The package was also supposed to include a travel-size cosmetics set, which according to the hotel should have been waiting in our room. It wasn’t. After we asked about it, they brought one to us — just one set for two people, so I guess we are expected to share. :) The bathrobes were probably the biggest surprise. They were visibly yellowish and did not smell fresh at all. For a five-star hotel, this is simply not acceptable and really takes away from the overall impression. The wellness area is nice enough, although rather basic. The saunas are fine, but there is no clear information indicating that there is a textile-free zone, which is quite inconvenient. Proper sauna sheets are also missing — you are given only a towel. The swimming pool is more of a relaxation pool than one for actual swimming. Overall, the hotel has a lot of potential and the beautiful surroundings and interiors create a great first impression. However, some of the details and, in particular, the spa package have so far fallen noticeably short of what we expected from a five-star property. We still have two more days here, so perhaps there will be some pleasant surprises. :)

Stayed for a couple of nights (couple, young baby and teens - all happy!). Rooms lovely, attentive staff, great facilities and delicious breakfast.

Wow what a hotel! Definitely the best ski hotel, possibly the best ever hotel, we’ve ever stayed in. The interior decoration is beautiful, everything is cohesive and looks so wonderful. The pool area is fantastic, so great for kids and adults. There is an adults only sauna / steam room area to relax in, 2 indoor jacuzzis and 1 outdoor jacuzzi, and the pool has three sections (main, kids, baby). Our daughter was so welcome by staff, they sent a maid to make up the pull out bed within 5 minutes of our arrival, gave her her own hotel branded robe to use and everything she asked for they could accommodate. The breakfast buffet was great too, lots of options for cold meat, cheeses, hot food, waffle maker and fruit and vegetables - most importantly 3 coffee machines! The bar area was lovely too, we ate there a couple of evenings when my daughter was too tired to go out. The food was fine and really good service. Locationally, the hotel is about a ten minute walk to the Main Street of shops and restaurants. Would recommend 100%.

Very nice place for stay in Zakopane, Krupowka main street is cca 5-7 min. from this hotel. Perfect service, great lobby bar, very nice wellness - swimming pools, suitable also for children, with warm water. But unfortunately only 1 very good Finnish sauna, and nice relax place, so I miss there more saunas. Hotel has 2 restaurants, they offer very tasty dishes. I was not satisfied only with bed, it was very soft.

We had a lovely time at Nosalowy Park Hotel and Spa. We stayed four nights in a VIP room, which was extremely comfortable and quiet and had a great private deck with views to the mountains. The staff were very friendly and helpful. The hotel is well situated, being a few minutes' walk from the train and bus station, and 10-15 minutes' walk to the town centre. The hotel also has bicycles to rent, and we made use of those too, to get around. The breakfast buffet was incredible - so much variety and selection of delicious fresh foods - it was spectacular!! We also had a couple's treatment at the Nabe Spa, and that too was very relaxing and enjoyable. We loved our time here, and would highly recommend Nosalowy Park Hotel and Spa to anyone seeking a very comfortable and pleasant stay in Zakopane. It is excellent!