Enotel Sunset Bay

I když jsme na Madeiru přijeli spíše poznávat zdejší krajinu a ne za koupáním, bylo příjemné se každé ráno dívat z okna na pláž. Pokoj byl velmi hezký, prostorný a čistý, vždy perfektně uklizený. Personál byl příjemný, vždy ochotný pomoci. K snídani bylo k výběru vždy velké množství různého jídla, vše bylo čerstvé a chutné. Pokud budu mít v budoucnu ještě někdy cestu na Madeiru, ubytovala bych se v tomto hotelu ráda znovu.

Zůstali jsme v tomto hotelu několikrát v posledních letech na krátké přestávky. . t je čistý a pohodlný. Vybíráme pokoj s výhledem na moře s balkonem. Personál je ochotný a zdvořilý. Snídaně je výborná s vařenými omelety na objednávku.

Very disappointing for a 4-star hotel Unfortunately, this hotel did not meet the standard we expected from a 4-star property. The biggest issue is the lack of parking. It’s a wonderful location but this is a rural hotel with no public transportation and no realistic parking options nearby. The parking area was already full by 4:00 PM, which is unacceptable given the hotel’s location. The facilities were also disappointing. The gym has only three machines, one of which was broken, and there is no air conditioning or drinking water. The sauna was out of order as well. Housekeeping was below standard. A stained towel was not replaced, and no additional bottled water or tea bags were provided when the room was serviced. Breakfast was good, but the dinner buffet was very poor and should be avoided as there are several restaurants within a short walk, which are much better alternatives. The smart TV had many channels, but there was no option to use streaming services such as Netflix. The noise was the final straw. We were warned there might be “some noise” due to celebrations, but not that a rave with a DJ would continue until 4:00 AM for three nights. The music was extremely loud, and we eventually left the hotel earlier than planned. Overall, a very disappointing experience and not a hotel I would recommend.

We had a very good experience at this hotel, where we spent 2 nights. In particular, my wife, who has coeliac disease and needs gluten-free food, received the best treatment we have ever had in Portugal.  In the morning, the chef was perfectly aware of her special needs. He made sure she found two different cakes in a dedicated area with a clear gluten-free sign (also available to other guests) and prepared fresh gluten-free banana pancakes for her.  The hotel is perfectly located right in front of the beach, with an indoor pool that is ideal for a swim after trying the sea of Madeira, which is not exactly a paradise for swimming. It also features a nice terrace with sunbeds to relax on and a mini spa.  The room was spacious, comfortable, and clean.  This place is highly recommended for your stay while exploring the island.

We had a great overnight stay here, wish we could’ve stayed longer! The location is superb, right on the ocean front within minutes walk of all the major sights of Porto do Sol. Small markets and eateries just out in front of the hotel. There is a good, free, secure parking area beneath the hotel. Our room was huge, bright, and airy with beautiful ocean views. Everything was clean and comfortable. We had a small fridge, smart TV, and good internet connection. The buffet breakfast was excellent, pretty much everything you could ever want, plus some. We made use of the fitness room one morning and found it to be very basic, barely useable. There were two pieces of cardio gear, plus a very poorly maintained cable multigym, and a few random dumbbells of up to 8kg – and not even matching pairs! One of the highlights was the rooftop terrace which has comfortable seating and deck chairs/umbrellas where you can enjoy the sea views in the evening sunlight. Overall we had an amazing stay and would definitely recommend this place to other travelers.