Next - Savoy Signature

We have just spent a week here and loved everything about this hotel. Room was spacious and comfortable. One review mentions pillows they were a bit soft but you can ask to change them. Staff couldn’t do enough to help. We loved the breakfast. Yes coffee from a machine but 2 espressos and milk made a good cup for us. You could also ask for omelettes or different eggs. We thought it was a lovely breakfast and loved the cake selection. We had a high room facing the ocean and loved it. Just a standard room not a suite but we liked this as spent very little time in the room. Location was wonderful - a walk to the old town and cable car about 20mins. But also great restaurants in the streets around the hotel. We absolutely loved the sea access and swimming in the sea and snorkelling. We saw so many fish - definitely take a mask. All food and drink we had were great. Particularly the tuna steak sandwich. We also had the yakatori in the roof top bar and it was amazing. Staff all friendly and helpful. Just can’t fault this hotel. Would recommend an ocean view room also try the yakatori. One thing too only a combined hair and shower gel in the bathroom so advisable to take your own products. Only thing I guess is may have been good to have separate shampoo, conditioner and shower gel if giving any feedback to the hotel. The hotel is surrounded by others in the group but still felt quiet and private. I would recommend just asking staff if you need anything extra or something not quite right as they are super helpful and will resolve anything for you quickly. We feel sad to be leaving the hotel has been all that we needed in Madeira. Overall we had a wonderful stay and if I was returning to Madeira I would definitely stay here again.

There arent enough words to express how wonderful this hotel and it's staff is! The hotel is wonderful and its facilities amazing, from the rooftop bar to the beach and swimming pool area with its restaurant. Next to the ocean with great view and very well located to walk to the city center. The staff deserve also a classification on their own, 6 stars! We did have a different room than the one expected and their dedication to solve it promptly and exchange us the room was superb. All of them were just brilliant. Confess it was way over what we expected and hope to return next time we are in Madeira! The only thing worth mentioning was the glass on the bathroom wall always lighted the room and would wake anyone with lightsleep. Anyway we still think its a 5 star hotel!

Brilliant location with an amazing ocean view suite and great service and we shall be back

We stayed at NEXT Savoy Signature Funchal for 4 nights and booked a 2-bedroom apartment. The apartment itself was decent, but it was located in a separate building next to the main hotel. Our apartment was on the 5th floor, and there was no straightforward access, which made getting in and out quite difficult, especially with luggage. Breakfast was okay, but nothing special and not quite what we expected from a hotel like this. The parking layout was also very tight and poorly structured. Unfortunately, someone hit our rental car while it was parked there, which resulted in us having to deal with the rental car deposit/damage charges. On the positive side, the hotel gives a €25 daily voucher to spend at the hotel, which was a really nice benefit and something we appreciated. Housekeeping could definitely be improved. On some days, the towels weren't replaced, and we felt the apartment wasn't cleaned properly. Overall, it was an okay experience. There are some good aspects, particularly the daily voucher, but considering the access to the apartment, parking situation, average breakfast and inconsistent housekeeping, we expected a better stay.

The highlights We had a lovely 7 day stay at this hotel during July. We found the food options and standards exceptional, this was a real highlight of our trip. Sea view room on the 9th floor in the main building was large, modern and very clean. Bed was huge. Access to balcony with dining set. The roof top pool, main pool and direct access to the sea was another highlight. We found sun-loungers easily every day. Towels included. Fantastic location. What I would review/ improve Additional charges - A 10% service charge was added to each bill. It’s down as optional but I would prefer to add it rather than remove this. Although we did experience good service, it wasn’t exceptional. And although good, it was not on every occasion. There was a €15 per day charge to park and spaces were like gold dust. The smell - although not persistent always/ everywhere. There is a drain smell when crossing the bridge from the main hotel to the pool area. Small niggles, we requested a bottle opener for the room but were told we had to bring drinks to the bar to open (a journey!) so bring one with you. We were also staying for a special occasion, I emailed the hotel in advance, asking to arrange a small surprise. This was confirmed but never showed on the day. Not the end of the world but disappointing. Would we visit again. YES. Small note there is an evening dj at the roof top pool. They finish at 11.30 every evening and we had no problem with the noise being on a top floor.