Der Löwe Lebe Frei

Byli jsme úplně okouzleni tímto krásným hotelem. Jídlo bylo výborné, snídaně měla spoustu možností, koktejlový bar pozval s množstvím neobvyklých koktejlů a hlavně byl personál přátelský a vstřícný. Jedna z našich párty se během pobytu otočila čtrnáct a sommeliér uspořádal v koktejlovém baru nápoje a drobné nápoje a vyzdobení, které opravdu šel nad a za, a byl tak oceněn. Rozhodně doporučujeme tento hotel jako skvělý rodinný hotel.

Zůstal jsem v hotelu Der Loewe na týdenní lyžování a nemohl chválit Barbaru a Rupert Madreiter a jejich skvělý tým více. Vedou ideální hotel v perfektní lokalitě. Vynikající komfort s vynikajícími zařízeními (lázně a bazén byly ideální po náročném dni lyžování) a výborné jídlo a víno, Loewe se nachází v půvabné, klidné vesnici Leogang, pět minut jízdy od výtahu, které poskytují přístup k rozsáhlé lyžařské středisko Saalbach / Hinterglemm a snadné lyžování zpět do hotelu na konci dne. Není to místo pro ty, kteří hledají hlučné apres ski - ale ideální pro ty, kteří oceňují klasickou rakouskou pohostinnost, pohodlí a vynikající lyžování.

Luxusní hotel s vynikajícím jídlem, vynikajícím výběrem vín (vyzkoušejte červenou maďarštinu), skvělou wellness pro dospělé a rodinnou saunou s bazénem, ​​která byla hlavním lákadlem pro děti. Kombinovaná fitness a herna mají prostor pro zlepšení (z pohledu dětí). Byli jsme rádi, že jsme si mohli rezervovat další noc několik měsíců po rezervaci (což jsme udělali asi rok předem). Po příjezdu jsme však byli umístěni do jiné místnosti, kterou jsme si rezervovali a po přetrvávání jsme byli znovu přiděleni do velmi prostorné místnosti, víceméně vyhovovaly našim očekáváním. Nevíte, co bychom dostali, kdybychom přišli pozdě. Nevýhodou je potřeba jezdit na vleky. Skibus je pár minut chůze, ale hotelový autobus je skvělá služba a řidič velmi užitečný. Dopravní služba na konci dne je poněkud omezená a vyžaduje plánování. Jeden může lyžovat přes lyžařskou trasu do pěší vzdálenosti od hotelu. Servírovací personál byl opravdu přátelský, šéf věnoval pozornost pouze běžným hostům a vynechal příležitost k rozvoji loajality zákazníků.

We stayed at Hotel Der Löwe for two nights at the start of our holiday, having chosen it because it appeared online, particularly through its social media, to be a beautiful, welcoming and genuinely family-friendly hotel. Unfortunately, the reality of our stay was very different. Having subsequently returned to a different hotel in a different town for the third year running, the contrast was particularly noticeable. Both hotels present themselves as high-quality family hotels in a similar area, but for us, they couldn't have been more different in terms of atmosphere, hospitality and overall experience. One of the first things that struck us was the lack of a proper welcome or any useful information from reception. On arrival, we were simply given our room key and told which floor to go to. There was no introduction to the hotel or the local area, no information about things to do, facilities, activities or anything else we might need to know etc. We subsequently asked several members of the reception team for help with various things / activities, but unfortunately they often seemed unsure themselves and weren't able to provide much useful information. On one occasion, we were simply handed a leaflet and told to "look it up online". The whole reason we were asking at reception was because we needed some help and local knowledge. It's worth saying that Petr, the driver who collected us from the station, was actually fantastic. He was friendly, welcoming and helpful, and gave us a really positive first impression of the hotel. Unfortunately, that level of warmth and hospitality wasn't reflected elsewhere during our stay. The biggest disappointment was the overall atmosphere. We found the staff to be generally cold and unfriendly, with some interactions feeling quite abrasive. The male owner was sitting in reception on his mobile phone rather than greeting arriving guests, and when we raised our concerns with the female owner, we were surprised by the lack of any real attempt to understand or improve the situation. Her response was essentially, "Okay, so you leave today." As a family hotel, we found the experience quite disappointing. The hotel certainly didn't feel particularly geared towards families during our stay. At mealtimes, there was a noticeable feeling that children were more of an inconvenience than something the hotel was welcoming. Even normal family noise seemed to be met with some rather solemn looks from other guests. The food was another let-down. The children weren't able to choose from the main menu and were instead offered a very limited choice of schnitzel, pasta or chips. The chips in particular appeared to have been sitting in the buffet and were barely warm. Breakfast was also disappointing, with the bread and pastries seeming more like supermarket or shop-bought products than the fresh, high-quality breakfast we'd expected from a hotel of this standard. Our room was advertised as having a mountain view, but unfortunately the view was largely broken up by a cemetery. Being right next to a busy main road was also an issue, particularly as there is no air conditioning or fan, meaning we had to keep the windows open at night and could hear the traffic. We were also surprised to be charged €4 for tap water. To be fair, after we decided to leave early, the hotel did reduce the charge from the original 80% of the total to 50% of the total, which we appreciated. However, that still meant paying over £2k for just two nights, which made the overall experience particularly difficult to justify. It's a shame, because we were really looking forward to staying here. Unfortunately, the hotel we experienced was very different from the one portrayed on social media, and compared with our experience in Zell am See, we wouldn't return and wouldn't recommend Hotel Der Löwe to families looking for a genuinely warm and family-friendly hotel.

Just got back from our baby moon at Hotel der Lowe. Overall we had a lovely time! Pros: - Breakfast was lovely, lots of choice, fresh items and custom egg station. Also loved the juicer! Carrots, apples, ginger and other fruits available to make your own juice. - Location was great - we hired a car and drove around the lakes nearby. Super convenient for so many amazing spots. - Lots of excellent restaurants nearby. 5-10 drive. Particularly we loved PriesterEgg eco lodge restaurant if you need a recommendation. - Room was lovely, very alpine - super cute. We had a large superior room with huge balcony (overlooked a graveyard which was a little strange) but mountain views too to make up for it - Pool area was the highlight - super stunning setting , gardens, mountains very gorgeous. Cons: - Had good correspondence with the hotel in advance of our stay who knew we were travelling for baby moon. I don’t feel there were any extra adjustments for this to make our stay more comfortable (I am 28 weeks pregnant so quite large now). Specifically I emailed in advance asking if I needed to book a pregnancy massage in advance, I was advised not necessary, book on arrival. When I got there they didn’t have space for my whole 6N stay which was super disappointing and one of the reasons I booked this place. - Also there was no offer of extta pillows or anything to make the stay more comfortable which I would expect from a family run hotel like this when a pregnant lady walks in. It didn’t feel very personalised at all. - We arrived quite late so were given our key and asked to come back the next morning to check in properly. The lady was super nice but there were certain things not explained properly, eg. The use of Leogang card and benefits, how to get into the car park if closed, that afternoon cakes and snacks were included free of charge between 3pm-5pm (we missed this for a few days as did not realise), what time lunch was on etc (first day we try to order at 2pm, lunch had stopped at 1.30pm) - again just a few little things that would make it a better stay. - 30 degrees and no fan (we asked and told not available) - Pillows very lumpy Overall it’s a good hotel in a stunning setting and it absolutely did the job for our trip. It’s good value and convenient for the surroundings. There was a street festival on whilst we were there which was watched from our huge balcony which was fab too! The people working there are lovely and did a good job it’s just that I find staying at smaller places usually means better more personalised service but unfortunately I don’t feel that this time.