Evia Riviera Resort

Our stay at the hotel was an exceptional experience that exceeded all our expectations. From the moment we arrived, the reception staff welcomed us with genuine warmth, professionalism, and prompt service, making us feel right at home. The room was spotlessly clean, spacious, and tastefully decorated, featuring an exceptionally comfortable bed that ensured a peaceful night's sleep throughout our stay. The standard of cleanliness maintained in both the rooms and common areas was impeccable. Additionally, the breakfast was a real highlight, offering a rich buffet with a wide variety of fresh, quality items to suit every taste.

We stayed 3 nights and had a very pleasant and relaxing short getaway. A smooth experience from check-in to check-out. The rooms were spotless and elegant. Beautiful surroundings and a sandy beach with crystal-clear water. The restaurant menu offered a great variety of dishes, striking perfect balance between classic comfort food and exciting new flavors. All of the staff were very friendly and helpful and made us feel at home. This hotel has a unique vibe and an easygoing feel.

Breakfast is a disaster, rubber finner,instant coffee plus powdered milk, dirty beaach, too few sun loungers at the pool, unplesant staff. I definitely do not recommend it.

I stayed at the Riviera Resort hotel from August 1st to 10th, 2025, all-inclusive, with 4 members: 3 adults and one child, the adult being an 18-year-old child. We left home with high hopes and confidence that everything would be nice, especially since this was not our first vacation in Greece. We have been to Greece many times, at different times of the year and in various locations. Beautiful landscapes, good meals, beach, water, and an extraordinary sea air. The location is not happy at all; the beach is right behind the street, and the noise from the cars is unbearable. Along the edge, there were some oleander bushes, but one of the employees cut them down, so all the dust from the street was on the heads of those staying at the beach. At this hotel, the disappointment was extreme! We arrived at the hotel to receive both rooms around 12:00 PM. The rooms were not ready; we only received them around 2:00 PM. Here, I was asked for 10 euros per night for each room, totaling 180 euros for the whole family. A fee I did not expect because no one had told me about it. A government tax! A black tax, for which I received no receipt, no invoice, nothing! If it is a government tax, shouldn't it be officially registered? Since I did not receive any receipt or proof of payment, can I ask for my money back? Because I would like to get my 180 euros back! Especially since this surcharge is unjustified. The rooms were on the 5th floor, with a side sea view, but the smells coming from the balcony into the room were pestilential, at least in room 523, where it smelled like a sewage pit, like garbage. The mattresses on the beds were terrible; you couldn’t even turn over in bed! In a 7-story hotel, there were only two elevators, which had a rule: no more than two people at a time. Sometimes one of the elevators wouldn’t work. The rules were useless since very few respected them. The entrance from the beach into the hotel was through the reception, which did not seem appropriate to me. Let’s talk about the beach. Horrible! I can say it was almost unarranged, filthy! There was a shower reached by climbing some stone steps that became very slippery when wet from the water dripping from the shower. The slope on the other side of the shower was just as slippery, where another person fell on the slippery stone. My husband fell badly, scraping his elbow and back terribly. We were grateful it wasn’t worse. We did not go to the hotel to ask for help because we did not think they could assist us. However, in the following days, my child cut his little toe on a stone in the sea. My husband went to the reception to ask for a band-aid. Surprise! They had no band-aids, not even a first aid kit. Shouldn’t that kit be mandatory?? They went to the lifeguard, where they found help. Others, including children, also fell, but not seriously. The beach was very small considering how many tourists were staying at the hotel. Besides them, local Greeks also came, so it was a public beach, insufficient in size. There were 36 umbrellas on the beach and 33 umbrellas by the pool! I go to the sea to sunbathe right on the shore, and I need a guarantee that I will find enough sunbeds and umbrellas, not to have to buy some myself. Oh yes, and the beach in the shade of olive or eucalyptus trees! Seriously?! At a hotel with 200 rooms, you can’t find enough umbrellas and chairs. Although, again, there were rules posted on the umbrella poles saying you must not reserve sunbeds, that’s exactly what happened: they were occupied from morning until the next day, including overnight. Many didn’t care about these rules. I understand the hotel is popular with Balkan guests. For them, rules seem more like guidelines, not absolute. People adapted on the go and found flexible solutions, even if that meant bending the rules. Regarding cleanliness, many did not feel responsible for the public space. The beach was full of cigarette butts; there were no special bins for smokers. The wind blew, glasses flew around, and many didn’t pick them up, walking indifferently past all the trash. In the sea, there were wet wipes, plastic cups; my family and I collected as much as we could. I saw only one other person pull a cup out of the water, that’s all! There was a fight over kremšnita (a custard dessert), for example. But I saw plates full of this dessert thrown in the trash because those who took them did not eat them, and others could not enjoy it. Maybe you should introduce a fee for those who don’t finish their plate to reduce waste. But don’t charge me! The fee should only be for those who put more food on their plate than they can eat! I don’t want the same “government tax” that seems more illegal! And I say illegal again because I received no document proving what those payments were for. I repeat: I really want my money back. About the menu and food: it was the worst food I’ve eaten in Greece! Nothing diverse, the same dishes arranged slightly differently many times. The more edible food ran out very quickly, and you had to wait quite a long time for a new tray, and often the food was replaced by something unappetizing. In a country surrounded by the sea, with calamari, fish, mussels, and other seafood, you eat calamari made of onion rings! Embarrassing! Otherwise, the same slices of fish, frozen fish fillet boiled. The same boiled pork, baked potatoes, some fries that should have been fried but looked like boiled in grease, half raw, pasta, spaghetti with the same tomato sauce. Leftover meat was mixed with pasta and leftover tomato sauces. Moreover, one day, the sliced tomatoes tasted sour, spoiled. Most likely, those tomatoes were reused in combined salads because I had such a salad and it tasted sour instead of the classic tomato taste or were transformed into sauces. Sauces predominated, and I avoided them as much as possible for fear of indigestion. There were mornings when I couldn’t find tomatoes or cucumbers to combine with the same fried eggs, omelets, or boiled eggs. In the last few days, I only ate spinach or cheese pies because there were not many alternatives. Regarding desserts, I can say there were only 3-4 types: simple cake, cocoa cake, kremšnita, and jelly-like fruit mousses. Oh, and only once I found a trace of rice pudding, but I couldn’t take it because it was scattered all over the tray. I waited at least 15-20 minutes for the tray to be changed, a new one with a fresh portion, but it didn’t happen; they brought another tray with other jelly-like creams. Besides the lack of food variety, there was also a lack of cutlery hygiene: they were sticky, not well washed. Plates were also not well washed; I always had to wipe them with napkins. One waitress noticed a dirty utensil and wiped it with her hand instead of replacing it. Regardless of the number of people at the table, the hotel knows exactly how many guests to prepare for, so I don’t understand why they are not well washed and disinfected enough! The quality of tourists left much to be desired; the mess they left at the table said everything about their character! Maybe waiters should stay around the food areas to better observe tourists. I saw a lady who tried the cheese, brought the spoon everyone used to her mouth, tasted it, and left it in the same bowl. Another lady took more food on her plate and poured the excess back into the bowl. At the beach bar, everything was diluted; all so-called soft drinks were almost colorless and tasteless. Actually, artificial powder with synthetic flavor predominated everywhere, poured over soda. About the Greek evening: I’ve been to other organized parties, but none were so bland. My imagination was too rich, and the disappointment matched. Everything was a disappointment. Strengths: good beach for children, good, pleasant air. If there had been a promenade to walk on in the evening, it would have been more interesting. The beaches should have been connected so you could easily get from one place to another. You are simply trapped in the resort. You cannot walk along the street; there is no special pedestrian area, and the street is not lit. There is potential for improvement, but no desire or will. It’s much easier to collect some money as a “resilience tax” and improve nothing! This is the first time I do not want to return to vacation in Greece. Not even the reception workers were nicer or friendlier. They showed a cold politeness just enough not to offend anyone, but there was none of the known Greek hospitality. Nothing!

Only 2 elevators for 3 persons max.. No double bed Bad refrigerated food Change of linen (beds and towels) every 3-4 days Bad internet