Sun Beach Hotel Thessaloniki

Dear, I'm writing you about our stay in your hotel. We are very disappointed about everything that happened. My parents room was a disaster, from the start until the end. The lock on the door was broken, and you have been fixing for whole 2 days, one night my parents stayed locked outside the room, because you do not have a spare key, and they sleep at another room with clothes that they have at the restaurant in the city, where we have dinner and without any medication for them (for high pressure, heart etc). Only Stela from the reception was perfect, everything else was bad. You give us discount of 80 euro of the total amount of 1700 euro, for the trouble that we have whole 3 days, that we do not wanted, and it is very underestimating and offensive for us. I'm working in the same business for over 15 years, in hotel with 220 rooms, and i have been in over 100 hotels, but your hotel is the worse. I will strongly recommended to everyone, never to visit your hotel. Kliment Verush

The hotel is run down and old. Its also in middle of nowhere. Room is smelly( carpets) and very basic. Breakfast is OK.

I had a 9-night paid stay at this hotel. I chose it based on the presentation, number of stars, etc. Unfortunately, not everything written about it is true. The rooms are outdated, with old furniture, old air conditioning system, through common pipes, which made an infernal noise and smelled, fogged curtains, old and dirty carpet, old bathroom, with bathtub and shower curtain, antique hair dryer, bathroom window without handle, large terrace, with side view of the sea, but dirty. You couldn't walk barefoot either in the room or on the terrace. In 9 nights they never changed the linen and changed the towels twice, even though I tipped the maid on the first day. I bought hygiene product and disinfected the bathroom, toilet and sink. They have a beach, which is not arranged and is full of garbage. The road to this beach is filthy, full of garbage and abandoned buildings. For the beach we went elsewhere where we paid minimal consumption. The pool and pool terrace are impeccable. Parking on an empty lot, near the hotel or on the street, in the vicinity. Breakfast, buffet, modest and the same in all 9 days. For those who want a 4-star hotel, I do not recommend it. Maximum 2 stars.

I was there last summer, it was ok. This year big disappointment, on the beach the same mess, completely unsupported but the big surprise was: without sunbeds and umbrellas! Any! If you chose to go there be with well equipment. Something else - single beds are very small, good for children but not for adults. The very good thing was the restaurant, this year better choice, fresh and tasty food.

Well I did read the reviews and have mixed feelings. Very remote and in a run down area with a couple of mini markets, a few tavernas open and in a run down area. The hotel reception and bar area and outside the small pool area are ok but that’s where it ends. We upgraded to a deluxe room but I don’t know what was deluxe about it apart from it was on the top floor with views of the sea. Very dated with a tiny bathroom and only one person at a time. The corridor carpets are marked and there is a distinct odour of oldness. The restaurant although large and clean suffers from the lack of choice menu. Dinner time ten dishes, 2 pasta,2 pasta sauces, 1 rice, I Greek, 1 potato, 1 rice, 1 meat, 1 fish with salads on the side. Fruit for desert or 2 cakes, jelly and a cream effort. This is not four star quality food. The best thing about this hotel is the staff. They were very courteous and helpful. The isolation is hard work to get into thessonaliki centre. Takes about one and a quarter hours and requires two buses or €35 taxi ride one way. You pay by card on the bus, no cash, by using a machine. I would recommend you stay closer to the center which is wonderful. This gets the thumbs down for me. If you just want to laze around a small pool or walk down to the beach and have peace and quiet then maybe it’s okay. We stayed all inclusive. There is also a climate tax to pay of €10 per night. It is rather on the expensive side for what you get for a four star.