TUI MAGIC LIFE Marmari Palace

Dovolená v tomto hotelu byla pro nás luxusní, není co vytknout. Krásný , udržovaný areál, výborné jídlo a káva v Coffeehouse, písčitá pláž, prostorné pokoje, usměvavý personál po celou dobu pobytu. Velký výběr bazénů, které jsou stále čisté, přestože v hotelů bylo hodně hostů. Zdarma jsme měli prodlouženy pobyt na pokoji, jelikož jsme odlítali v noci. Za vše moc děkujeme a všem rádi tento hotel DOPORUČÍME!!! Opravdu pobyt stojí za tu investici.

Rezervovali jsme si tento hotel poté, co jsme strávili pár dovolených v Magic Life Sharm El Sheik, takže jsme očekávali podobnou zkušenost i na Kosu. Byli jsme velmi spokojeni s naším pokojem, který byl čistý a velmi moderní, vypadal jako nedávno rekonstruovaný. Bazény byly úžasné a rozmístěné po celém resortu, ale jelikož milujeme pláže, byli jsme zklamáni. Byl to úzký pruh písku s opotřebovanými, nepohodlnými lehátky a plážovým barem, který vůbec nebyl na pláži. Jídlo v Magic Life bylo docela dobré, ale bylo tam nedostatek personálu, nestíhali čistit stoly nebo nosit nápoje. Myslím si, že by zvládli, kdyby měli větší jídelnu. Ve srovnání s Magic Life Sharm byl gastronomický zážitek docela průměrný. Večerní zábava byla obvyklá pro Magic Life. Vím, že snažit se bavit různé národnosti je obtížné, ale připadalo mi, že všechny show jsou určeny pro němce. Šli jsme na show Man vs. Woman v amfiteátru a všichni přestali mluvit anglicky a začali mluvit německy, takže jsme museli odejít do baru. Vím, že to jsou drobné nedostatky a my jsme si i přesto dovolenou užili, ale pravděpodobně se tam už nevrátíme.

I wanted to have a few days at home before writing this review, i feel you have a better chance of giving a honest review rather than jumping in the day after. We went as a family, 3 generations on our first family holiday and everyone was so looking forward to it. First impressions was great, we were met with a drink and someone to take our suitcases off to our rooms whilst we booked in. We arrived late evening so the first job was to unpack, shower and have a couple of quiet ones down the bar. The room was to a great standard, no issues with anything (block one). The next morning we was woken up at 4am by the roosters in the field/farm next door !! everyone heard them everyday !!, luckily I'd taken a few ear plugs from work so used them to sleep through. We had breakfast which had a wide selection and all to a high standard, and that standard stayed across all meals for the whole of our stay, its one of the stand out pluses of our holiday and echoed by all. As were the staff, considering this was the last week the hotel was open the staff still had wide smiles and couldn't do enough for you. The pool was cold but it was to be expected at that time of the year and did show signs of a busy summer and needed a bit of TLC over the winter months. The Gyros hut was a nice tough and was open everyday and was a lovely poolside snack along with the pool bar. So, the pluses and areas for improvement: Positives: Staff, food and room. All was great with no complaints. AFI: It needs a bit more entertainment for the adults, maybe an adult only bar/entertainment? Pool towels, was a bit of a pain having to wait until 10am to go to the SPA everyday to change towels, this may work differently in the summer so excuse me if it does. Just have a small hut accessible to all the pools. Update the kids play areas, looked old and tired. Overall we had a lovely week even if the weather was mixed shall we say, but not one of the party said they would come back, it misses 'something extra' apart from a pool, a bar and a dining room.

The staff were very friendly, cheerful and helpful. The food was varied, good and plentiful. I thought that the coffee in the bar was better than that in the coffee shop but that is a matter of personal taste. The only down point was that monotonous music (muzak) and vocals were played quite loudly from morning through to 11 at night. During those hours getting away from background music was almost impossible. Magic Life hotels focus particularly on sports and entertainment and are perhaps not the best choice for people looking for peace and quiet. This resort is located on a large sloping site and it’s not easy to walk around without encountering numerous steps. Some flights of steps do not have handrails. So the resort is not ideal for people with limited mobility. Having said that, the management were particularly helpful in arranging a different room for us when they realised we were having difficulties. If you are disabled it would be best to explain your needs at the time of

GOOD POINTS - Very clean, nice hotel. Staff were great, food is more than adequate and there are plenty of snack and drink bars to keep you going. The sea was lovely and blue and the beds comfy ! Close to the airports so not far to travel and around a 35 mins bus journey into kos town (€4). * Dimitris the gent in the main reception bar is an absolute credit to the hotel. He is so attentive and courteous. Please pass on our thanks to him again ! BAD POINTS - We stayed in room 1147 and all we could hear is donkeys, cockerels and other farm animals every morning. The hotel is next to a farm that woke us at at 4am every day ! The pool is also absolutely freezing which was unenjoyable. I understand the weather affects this but it needs to be heated this time of year .. There is plenty of loose railings and cracked tiles , we was with children that made it very un safe. Also the flooring and tiles all outside are extremely slippy. If your feet are wet or if you wear flip flops you can easily slip. One day the weather was bad so they shut the pool bar due to rain. There was no where to get an ice cream , we asked reception and they refused to open up or help get the children an ice cream. I had to go to the shop in the hotel and spend €7. This is all inclusive , I can’t help the rain but I paid the price ! We can at the very end of the season which I understand the hotel and staff are tired. Overall 6/10 hotel but wouldn’t return.