Kastalia Village

Bylo to moc dobre ani se mi nechtělo pryč obsluha byla milá a všechno bylo dobre

Good location, easy to get public transport. Very clean. Friendly staff. Great breakfast

Still here and enjoying everything, quiet and relaxing, friendly staff and the breakfast buffet is worth every cent. Short bus ride to the the larger places nearby. Highly recommended.

We stayed at Kastalia Village for two weeks. When we arrived at the hotel at 2am, we were greeted by a very cheerful member of staff who seemed to love giving fist bumps. It was fine the first time, but by the fourth or fifth fist bump within ten minutes of arriving after a long journey, it became a little tiresome. That said, he was friendly and gave us a bottle of water, which was appreciated. We then had to carry our luggage up and down several flights of stairs to reach our room. Unfortunately, one of our suitcases broke during the process. That wasn't the hotel's fault, but it's worth noting that depending on where your room is located, you should expect a lot of stairs. Our room was situated towards the back of the hotel near the bar area. It was basic but adequate for the price we paid. However, the air conditioning struggled to cool the room properly, which was an issue during the stay. The housekeeping team did a good job keeping the room clean throughout our stay. On Sundays, when rooms were not serviced, there was a noticeable smell coming from the drain in the middle of the bathroom floor. We found that pouring water and some cleaning products down it helped reduce the odour. One of the reasons we chose this hotel was because we hoped it would be away from the hustle and bustle, and in that respect it delivered. The location suited us well, as we prefer somewhere quieter. There are a couple of restaurants within walking distance, the is a restaurant over the road which was where we ended up most nights it good food with a family feel and I would definitely recommend taking a walk down to the beach area where there are two particularly good restaurants. The nearest beach is made up of pebbles rather than sand, and the sea becomes deep very quickly within a few metres. This may not be ideal for families with young children. The sea was also fairly choppy on the days we visited. We hired a car from a rental company located a short walk from the hotel, which was a great way to explore the area and break up the holiday. The local bus service is also reliable, and we used it several times. The pool areas were generally good, and the slides were enjoyed by our children. For the first ten days of the holiday, we had no issues finding sunbeds. However, during the final few days, towels started appearing on beds early in the morning, with some remaining unoccupied until midday. We are a family of four and normally only used three sunbeds, but towards the end of the holiday we struggled to find enough beds together. There were also improvement works taking place on the paths near the main road. While we were not affected by noise, there were points where pedestrians were required to walk in the road due to limited access. We recognise that improvement works are necessary and beneficial, but Jet2 would normally advise guests of nearby works before travel, and no notification was provided in this instance. Up until the final few days, our holiday was largely what we expected: relaxing, with a few minor issues that were easy enough to overlook. Unfortunately, events on 17 August, our final full day, changed our overall impression of the hotel. A large group of young girls arrived at the pool area with numerous inflatables, while what appeared to be their family occupied a large table in the restaurant. It soon became apparent that they had some connection to the hotel's ownership when an older lathery looking lady began shouting at children and claiming to be the owner's wife. The situation quickly became uncomfortable. She aggressively confronted guests around the pool, threatened to have people removed from the hotel, and demanded that children stop playing in the pool because her own child wanted more space. Her children also complained about being splashed, despite other paying guests simply using the pool as intended. What followed felt like something out of an episode of Benidorm. The woman began shouting and swearing, and the situation escalated further when the Jet2 representative arrived. What we witnessed next was socking, inflatables were slashed, children were pushed into the pool, and a knife was reportedly being waved around during the dispute. At that point, we decided it was best to leave the pool area and return to our room to prepare for our transfer to the airport. Thankfully, it was our last day. On a positive note, we didn't experience the usual post-holiday blues when we returned home. In fact, after the events of the final day, we were quite relieved to be back in the UK

🌞 Holiday Review — Kastillia Village, Crete Takeaway: A chilled, sun‑lounger‑friendly escape with great pools, lovely people, and a few quirks worth knowing. Kastillia Village is a lovely little hideaway — definitely out of the way, but perfect if your main mission is pool → jacuzzi → slides → repeat. It’s the kind of place where you can genuinely switch off for two weeks and not feel guilty about it. 🏨 Accommodation Rooms are basic and could do with a modern refresh. The biggest annoyance? Holding the shower head like it’s a microphone in a karaoke bar. A shower hook would change lives. Plenty of sunbeds though — no sunbed wars, no 6 a.m. towel ninjas, just pure relaxation. There’s also an adult-only pool for anyone wanting peace away from splashing kids. And don’t forget: tourist tax applies, so keep a few euros handy. 🥗 Food & Drink The hotel serves food all day, including breakfast at €10 per adult and €5 per child. But the real gem? Kriti, the family-run restaurant right across the road. Gorgeous food, lovely staff, and the kind of place you accidentally end up at every night. Mojitos for a nightcap? Absolutely. 🚌 Getting Around Buses run regularly and are cheap — €2.20 locally or €3.10 to Chania. Chania is a must‑visit: beautiful, lively, and full of character. 🌙 Evenings Out Platanias is great for a night out with loads of restaurants. Top picks: - Poseidonio - Mythos Garden Avoid Red Lips for food, but their frozen mojito is elite. 🦟 Things to Watch Out For Sand flies. Everywhere. You will be eaten alive. Pack repellent like your life depends on it. 🏖️ Day Trips Elafonisi Beach — stunning, but don’t be fooled by the Instagram serenity. It’s manic, and the walk from the car park to the beach is a 20‑minute trek. Worth it, but be prepared. --- ⭐ Overall Kastillia Village is ideal if you want a chilled, pool‑based holiday with friendly vibes and easy evenings out. A few improvements needed, but the location, food options, and relaxed atmosphere make it a solid choice for a laid‑back break.