Paralos Venus Suites

I had an overall pleasant stay thanks to the wonderful staff. Aliona at reception was welcoming and professional, the restaurant team took great care of me, the bartender and all the staff were very kind, and the heated pool and food quality were excellent. It is a beautiful rural hotel with a mostly attentive and friendly team. Unfortunately, my experience was spoiled by the small size of the suite and, above all, by a problem with the air conditioning: it was blowing cold air when I needed heating. The evening receptionist, Antonio, handled the situation very poorly. Despite my request for another room in any category, simply to have a warm room, he first insisted that I stay in the same cold room. He then offered a larger suite, but it had a strong unpleasant smell and the window was open to air it out. When I mentioned the smell, he said it was “the hotel’s smell” and that nobody had ever complained about being cold, which felt dismissive. I returned to the cold room and had to try to warm up with a hairdryer. When I asked for another suite, I was told that the building was closed, yet guests arrived there the next day. The TV also did not work with Amazon Prime from my iPhone, and no real solution was offered. I complained to the manager, Maria, who was very kind, apologised and kindly offered me a late check-out until 6 pm, with access to the all-inclusive services until departure. However, the next day, the same receptionist insisted that I leave the room at 3 pm, which made the experience even more uncomfortable and inconsistent. I felt alone, unwelcome and not respected by this receptionist. It is a shame, because the rest of the team was excellent and the hotel could have been a wonderful experience. Asking for a heated room and a working TV is a basic expectation, not an unreasonable request. Positive: friendly staff, excellent food, heated pool, welcoming restaurant team. Negative: small suite, cold air conditioning, poor handling by the evening receptionist, unpleasant smell in the alternative suite, TV issue and inconsistent late check-out.

Beautiful hotel with lots of lovely little touches that make it feel like a boutique, really unique experience. We’re here in the off-season, so it’s difficult to fully review some aspects as the hotel is quiet. The usual comments about sun loungers haven’t applied to us at all, there have always been plenty to choose from. The rooms are spacious and really well equipped, with lovely products, good soundproofing and excellent air conditioning. We’re all-inclusive and have been really impressed with the drinks. The cocktails in particular are fantastic and feel very high-end. Nothing seems to be too much trouble for the staff. A special mention has to go to Irish, our waitress, who is absolutely amazing. She is so friendly, remembers everything and somehow seems to do the work of six people while always having a smile on her face. She’s a real credit to the hotel. The food is good quality and we’ve enjoyed it, although it can feel quite repetitive. We’d love to see a little more variety, particularly with the starters, as there seemed to be quite a heavy focus on vegan options. Our main piece of feedback would be that the bar could really benefit from a more chilled, comfortable seating area. Somewhere to sit and relax with a drink in the evening would make the experience even better. The rooftop bar doesn’t really work as it stands having to come down to the main bar but a self service honesty style bar might work. Overall, though, we’ve really enjoyed our stay and would definitely recommend the hotel.

This hotel was amazing from start to finish! The restaurant staff were ALL amazing, the manager fantastic and Georgio made our stay extra special. From the little touches like the pool service for bar drinks and music playing. The lunch was delicious and the evening meals were out of this world. We ate some of the BEST FOOD we have had on a holiday here. The lamb chops were amazing and ALL the desserts. We were next to some noisy neighbours when we first arrived and we spoke with devotion they moved our room, they couldn’t do enough for us! The cocktails were amazing! Smoothies fab! The gym up the rooftop is basic but all you need for a gym on holiday and it did the job. The pool area was great and the subbed in the water were a great touch. The rooms were great and well equipped. We would definitely go back here!!! The sunset view from the rooftop bar was good but much better if you walk the 5 minute walk to the beach! (AMAZING SUNSETS) The restaurant on the beach a 5 minute walk from the hotel was amazing too it was called Ocean seaside! We would definitely come back.

Location is about 20 mins from the airport. 3 minute walk to the beach. Market is 1 min walk. There are restaurants & shops within walking distance. We stayed in the private lounge pool room. Room to clean & spacious. Clean daily! Pool was cleaned & warm. Bed was horrible! The resort grounds was clean, staff was amazing, service was great. Pool side service slows down after a while. Breakfast need more meat options. Food was excellent. There are not enough Emglish channels to watch TV. There is no tv hookup to be able to give you the option to hookup your laptop to English channels.

We spent a week here on an all-inclusive stay at the beginning of September, and we absolutely loved it! The hotel itself is super modern, stylish and spotlessly clean. The staff were fantastic throughout our stay; so friendly, attentive and always happy to help. One of our favourite things was the pool service; you don’t even need to leave your sunbed to get a drink as the staff regularly come around to take orders, which makes it so relaxing. The all-inclusive experience was by far the best we’ve had so far. The majority of the food is ordered from a menu rather than being buffet-style, so everything feels really fresh and made to order. The food was fabulous, and there was also a great selection of cocktails, beers and wine included. We also had a couples massage one day with Ivana and another lovely lady whose name I unfortunately can’t remember. It was so relaxing and definitely worth booking if you stay here! The only downside for us was the number of sunbeds, as they can be reserved very early in the morning. On some occasions, staff did remove towels from sunbeds that had been reserved, which was good to see. That being said, we never struggled to get a bed as we tend to be up early, but we did see quite a few couples who weren’t able to get one. Overall, we absolutely loved our stay and would definitely recommend this hotel. We would happily return!