TUI SUNEO Tsilivi Admiral

Here comes an honest review of our stay. Overall, our stay at the hotel was okay, but there was quite a lot left to be desired. Hopefully, this review can help both the hotel management improve and future guests know what to expect. The hotel itself and the pool area are nice. However, when we arrived in our room, there were quite a lot of ants running around on the floor. For some reason, we decided not to make a big deal out of it and didn’t mention it to the staff until check-out, when I brought it up. The bathroom had some mold and, overall, didn’t feel particularly clean. It also felt quite unhygienic that the towel rack was positioned directly above the toilet. The beds were quite firm, which is of course a matter of personal preference. Other than that, the room and the balcony were nice. The pool area was pleasant, but it felt quite small considering the number of guests staying at the hotel. There were many children playing in the pool, which sometimes made it difficult to swim. Now, onto the food and drinks! We were pleasantly surprised by the food. Even though it was an all-inclusive buffet, most of it was really good. Some dishes were a bit underwhelming, but overall the food exceeded our expectations. However, eating in the restaurant felt more like dining in a school cafeteria. It was incredibly loud, and the atmosphere wasn’t particularly relaxing. Also, don’t expect a more elegant dinner setting in the evenings. While you certainly can dress up if you want to, the overall atmosphere and most guests’ attire were very casual. As for the drinks, they were decent, although many of them tasted quite similar. They also used a lot of syrup, which made the cocktails very sweet. One thing that really stood out, though, was the service at the bar. I even overheard other guests commenting on it. Not all of the staff were like this, but unfortunately, most of the bartenders came across as quite unfriendly. They rarely greeted guests, didn’t respond when we said “hi,” and never smiled back. It genuinely made us hesitate to order drinks or food because we felt like we were bothering them. That’s not how anyone wants to feel while on a vacation they’ve worked hard and paid a lot for. I could see that they were sometimes under a lot of pressure and likely working long shifts, so I do sympathize with them. Still, a simple greeting and a smile can make a huge difference. Perhaps the hotel management should consider scheduling more staff behind the bar during busy hours. Overall, our stay was okay, as I mentioned earlier. While there were definitely some positives, the negatives outweighed them for us, and unfortunately, we wouldn’t choose to stay here again.

We have just come back from our 3rd visit to the The Admiral. My Husband and Son really wanted to go back and I agreed as I do love the location and we got a brilliant deal what with all the fuel fluctuations. The hotel has been upgraded since our last visit 2 years ago and it was noticeable - all seemed cleaner, more umbrellas and some rooms upgraded. . We arrived when the hotel wasn't full so we enjoyed plenty of choice with sunbeds, an uncrowded dining room and just a general relaxed feel on the whole. But the hotel did get busy after a few days and my main issue as it has always been is that the main pool is just so small. It becomes so busy and so uncomfortable with the amount of people rammed into it. If you are not bothered about the pool then not an issue but if you like to swim and lie poolside - all a bit jam packed. Our room though fine for 3 of us was quite small, I would upgrade to a family room if you don't want to be ontop of each other. The bed that was for my 11 year old was incredibly uncomfortable, the thinnest mattress that really was alas not great. The animation team - gosh what to say. In my son's words - they look so disinterested and make no effort. They did the bare minimum and lacked all the enthusiasm. I get the season is long and there is burn out etc but Lordy. No chatting to folk and no drumming up fun to be had - lack lustre in the words of Husband. 11 year joined in with water volley ball and darts and tried his best to have fun but..... We have been to many mini discos and goodness, this was dire. A little bit of limbo and then the same few songs for the kiddies - I honestly think that this needs to be looked at and improved. The outside entertainment is great from what we saw - The Michael Jackson show with the brilliant Dani, the 3 singers on the Thursday (so brilliant) and the other acts - all fabulous. The heart though of this hotel are the fabulous staff - they cannot do enough for you and work so hard. Always a smile and always a little chat - the restaurant staff are just brilliant. A shout out to the wonderful Tamara - she is just fabulous. She had to deal with a really tricky situation whilst we were there and she really is an asset to the hotel with her humour and professionalism. The food we always found amazing here and no change there - all of it was delicious! So much choice and all fresh and we loved every mouthful. But the main thing about the hotel for me is the location. It's a few minutes walk to the beautiful sea/sand and lots of bars and restaurants. We went to the Makai bar on the seafront a few times where you can pay for sunbeds and swam in the beautiful cove. Opposite the hotel is a great waterpark in the Aqua Deluxe which my son loved, it's half price after 2.30 and plenty of time to enjoy it. With the world cup on - we went regularly to the Kaliva Bar which is around the corner - so many screens and all a bit footie crazy. They had some great acts on too in the evenings - Abba tributes and Songs of the Movies and Musicals. So much fun and great staff that work hard there. There are shops opposite the hotel so if you want munchies, gifts and bits you have forgotten, all easy to buy. So we had a great time for what we were looking for. I am sure we will visit again as there is a great atmosphere and I love the beaches and cove. If you can grab a good deal to come here - am sure you will have fun.

We stayed for 9 nights in a family room in block C(room 401) and we even had a seaview. It was steps up, no lift but that didn’t bother us. Room was clean, plenty storage, beds and towels changed daily and perfectly adequate for 2 adults & 2 children(14&9). There were 2/3 pools, our room over looked quieter pool, which my kids seemed to prefer. Never had any problem getting a sunbed at either pool. There was a 3rd small pool right at the back of complex by block G. The only thing I would say here was that I never saw pool being cleaned. My daughter developed an ear infection towards end of holiday and it was most likely from pool. Pool bar had good selection of snacks, usual burgers, hot dogs etc but also specials which changed daily. There was also yoghurt, fruit and cakes. Cocktails were ok, usual hotel all inclusive selection but you had to pay for some. Wine and beer included. Coffee/soft drinks/water, you helped yourself to machines by pool bar. Food in restaurant was plentiful, lovely salads daily and always found something we liked. Always pasta and pizza available for kids. We also visited restaurant in waterpark for free theme night as part of our stay. Waterpark was half price after 14.30 and more than enough time for my children. They both enjoyed their time there. It was close to beach, and 5/10 min walk to shops, restaurants. The Kavila restaurant at back of hotel was good for a nice cocktail and good kids playpark there too.

Stayed for 5 nights as a couple in early July. We thoroughly enjoyed our stay - the hotel is well located for town, and the beach (although the stretch of beach close to the hotel is a bit stony. The staff are efficient and we received a warm welcome and a drink on arrival, and were welcomed every day into the restaurant by Tamara - Guest Relations who is lovely. The food is some of the best we've experienced in an all inclusive hotel, fresh, varied, authentic and the restaurant environment is nice too - not like a mad canteen as some of them are. Good selection of drinks on the all inclusive. Our room was a family room overlooking the main pool which was comfortable, I thought a tad dated but clean, good shower, comfy bed, free safe and above all quiet! Didn't struggle getting a sunbed, although we did prefer to be nearer the smaller pool - I think beds near the main pool were a bit harder to come by unless you are up early. Entertainment that we saw was pretty good - better than the football!! All in all we had a really pleasant stay, and would recommend - it's mainly couples and families from various countries.

We stayed at this hotel for 11 nights at the end of June and thoroughly enjoyed every minute of our stay. We genuinely couldn't fault the hotel and would happily return. Having stayed three times at the sister hotel across the road, which has now become very expensive, we actually found this hotel to be superior in many ways. The food, pools, staff, and overall atmosphere were all excellent. We stayed in a family room with sliding doors, which was spacious and well laid out. There was plenty of wardrobe and cupboard space, four comfortable beds, and a large balcony overlooking the smaller pool. The food was very good, with plenty of choice. Although we enjoyed many meals at the hotel, Tsilivi has so many fantastic restaurants that we couldn't resist eating out several times. The rosé wine served with meals was perfectly drinkable, and the lager was also good. The snack bar offered a nice variety of food from lunchtime onwards. My only criticism would be the older lady working there, who never seemed to smile or say thank you. At times, I felt like I was inconveniencing her by ordering food. This stood in stark contrast to the wonderful reception team, who were always friendly, welcoming, and helpful, as well as Tamara in Guest Relations, who was excellent throughout our stay. One thing we really appreciated was the abundance of sunbeds. There was no need to get up at the crack of dawn to reserve one, as there were always plenty available throughout the day. It made for a much more relaxing The hotel was spotless, well maintained, and conveniently located—just a 10-minute walk to both Tsilivi town and the beach. Overall, we had a fantastic holiday and wouldn't hesitate to recommend this hotel. We will definitely be back