Wyndham Singapore Hotel

I’d particularly like to recognise the Kimberly (Guest Relations Manager), who went out of her way to help us make the most out of our upcoming stay. We are visiting Singapore for the F1, with a very early flight the following morning, she has gone out of her way to help with the logistics of our visit and make sure everything runs as smoothly as possible. She has been incredibly responsive, thoughtful and genuinely helpful. It's clear that she was trying to make the whole experience as easy and stress-free as possible rather than simply dealing with a request and moving on. That level of personal attention makes a huge difference. She is a real credit to the hotel, and I hope the management team recognises the effort she puts into looking after guests. Thank you for going above and beyond to help make our stay a much more comfortable experience.

Havent been posted here but Wyndham terrifies me, so I need to post it. I’ve been travelling for work atleast twice a month. Living from hotels locally or international. This time I opted to try Wyndham which is the most wrong decision. Here’s the worst part I wouldnt recommend it: 1. Front office should be one to made you feel a home away from home specially travelling international. With Wyndham, this is where my trauma starts. I WILL NEVER EVER GO BACK AT ALL. I arrived around 7pm there’s still line. Front office people were frowning none were accommodating. Been with several hotels in SG, this is so far the worst. 2. I ask for NO POST. My room has been paid by our company. I always do, in all hotels around the world. They dont allow me. I said why? The guy in front office couldnt answer me. I told him I always do no post. Why cant I do it here? He said before we do that now we dont. I asked again why? He was mumbling I was so tired I just gave up. 3. I gave my card to charge deposit. It didnt work. I said why? I used it everywhere. I’ll just pay in cash. He said 300 for cash, 200 for credit card. I only have 200 since I always use my card for travels also easy to track. Ok. They didnt even tell me where’s the pool or other ammenities which is basic. He gave me a paper, you cannot loose it. I said i’ll take photo just incase I loose it. (I take everything digitally). He said no you cannot loose the paper or else it will be difficult for you to get your money back. FRONT OFFICE MANAGER IS THIS HOW YOU TRAIN YOUR PEOPLE. Been staying in Grand Park which is just across your hotel, Shangrila and Parkroyal. Never had I been treated like this. 4. Oh you got the best room. The FO said after all the hassle he made. I am super tired from a long haul flight. I just replied better be. And yes, it’s just ok. 5. Breakfast is just ok. Too many people, some of the receptionist are not receptive & cold. “You stay there.” Am I in prison? Gosh. The only one that I can commend is the housekeeping. So, I would suggest if you want hotel in that area you can do, Pullman, Grand Park City Hall or Kempinski. Avoid this one. PLEASE.

We would like to leave an excellent review for front desk staff Greyson Ng. He was extremely patient and attentive, and resolved all our check-in issues perfectly. He arranged rooms for our two families on the same floor, reserved city-view rooms for us, and handled our extra bed request. Our overall stay experience was greatly enhanced thanks to him. Our sincere gratitude to Greyson Ng, highly recommended!

Location was excellent with a mall right next to the Hotel and a Money exchanger. Atmosphere was very welcoming . Excellent meet and greet, Very helpful with the attempt to make it a memorable experience. Thanks to Zulfadhli and Jack for the service at the Lobby. Great breakfast. Good value for money. Rooms were very Clean and easy to use with good city view.

First impressions – just checked in! 🇸🇬 We’ve just checked in, so my review rating may well change once we’ve had a proper feel for the hotel. But first impressions matter, and Jack at reception has been EXCELLENT. 👏🏾 He was attentive, approachable and genuinely helpful, giving us some great tips for Singapore. I booked a Deluxe King Room with City View, and Jack made sure we got a good room — and I have to say, the view is looking pretty good! 👌🏾 📸 Photo of the view below. So far, so good… but I’ll reserve final judgement until we’ve experienced the hotel properly. Watch this space for the update! 👀 The hotel itself will get its full review once I’ve had a chance to really get a feel for it.