Gala Placidia

This is the type of hotel you go to if u just want an exceptionally clean base to sleep. The pools are clean and very well kept same with the rooms. It’s a good location for bars and restaurants. Found the food border line horrendous but the chips, salad and some breakfast items were ok. The entertainment is woeful at best. It’s not the type of hotel to go all inclusive and stay in your hotel nor is it for families with young children they would be bored to tears. Staff are helpful and friendly the cleaner on floor 4 was outstanding and does an immaculate job Ted and Sergio on reception are also friendly and polite. The noise is just the same in any Benidorm Hotel so didn’t find it an issue. Air con is pretty good. Would I go back? Probably not I like to eat the food I’ve paid for. We did have a great few days away which is what we wanted so it was fine.

Stayed here for a week all inclusive, none of the food was edible apart from the chips at the snack bar. The nuggets at the snack bar were brown inside, absolutely not chicken. Token system for drinks is annoying as they’re so small you lose them then have to pay 3 euros for a replacement. Walls are paper thin so it was noisy at all hours. Beds were like sleeping on a slab of concerete but were cleaned well. Pool area needs some maintenance. Location was good, hill walking up to it was fine, ignore reviews saying it’s a struggle.

A friendly hotel. Very relaxed and food lovely. All the staff, reception, bar, restaurant and entertainment were all fabulous. I particularly liked that it felt a quieter hotel than you would imagine for Benidorm. No fighting for sunbeds which was an added bonus.

Our go to hotel when staying in Benidorm. This will be our 7th time. We always go all inclusive as the snack bar and meals are always plentiful and varied. The rooms are well appointed and cleaned every day ( a special shout out to the blonde cleaner who's name i unfotunately didn't catch but she was brilliant). The bar staff are very friendly and really go out of their way especially on barbecue night. The location is only about 10 minutes from the main strip however, several new bars have opened in the Rincon area and the atmosphere in these is fantastic.

The hotel is ok the reception staff at night are so so rude don't expect any help, I had a couple arguing next to my room for hrs and hrs he wouldn't do anything, they woke me up at 6am he still wouldn't do anything and wondered why I got upset I did swear or be rude to him I just wanted his help in calming them down or moving me somewhere quite his answer no English. Will never ever recommend this place. The food was disgusting the staff aren't really bothered your here and for what I spent to come here was such a waste and holiday was ruined.