Gran Hotel Bali

Gran hotel Bali is situated 40minute walk away from benidorm old town, it's a lovely walk along the promenade but there are also buses running regular that stop at the side of the hotel. We paid a taxi anything from 9 euros to 15 euros into the old town or back in the evening. The hotel itself in the reception area is spacious, clean and welcoming .. staffed 24hr. They offer nightly entertainment, I'd say more for the elder generation. We was given a room on the fourth floor, overlooking the pool area. The room had two double beds inside which were comfy .. the pillows however were not ! But they do offer pillows at extra cost, there was a small balcony area to sit out on. The bathroom has two areas the sink area which again was clean and spacious and then behind two obstructive glass doors the toilet, bidi , bath and shower .. The bath area is definitely in need of updating to put the plug in to fill the bath you had to climb into the tub to do it as the glass screen was in the way and did not move , the sealant was grimey and the same around the plugs. We had to ask for a kettle for the room which was brought up straight away (thankyou). We paid for all inclusive ... For us it was a waste the food was a big let down always luke warm , we opted to eat out . Please ask at the desk for the times your all inclusive stops ! We was informed when we arrived at the bar we was to late for drinks and had to pay after 23:00hrs. We ventured upto the spa to be informed we had to pre book so sadly we missed out as we was not informed on arrival . Be aware it's advertised as a luxury hotel but again you have to pay to go into the spa and on top treatments. The sky bar ... Well I don't think it's fair as hotel guests we pay to see a panoramic view whilst again spending money in the bar .... So we gave it a miss .. I give it three out of five for the location, staff friendliness and the comfy bed ( we all love a comfy bed)

Nothing special. Quite expensive.Polite staff

We arrived home yesterday after a fantastic week away at this stunning hotel. This is our second stay here.first for our honeymoon and second to celebrate our first wedding anniversary.first time on the 38th floor second time on the 39th both rooms very clean and comfortable stunning views. We stayed bed and breakfast only and treated ourselves to a paying lunch and dinner a couple of times.Food was very varied even had a cheeky bucks fizz complementry of the hotel at breakfast time on our anniversary. Paella, chicken, fish, stew, rabbit.to name a few we found food to be lovely and it was nice to try traditional spanish dishes.we hired an iron from reception for a refundable deposit of 30 euros which was a godsend.we also managed to get hold of a kettle after ringing reception. It was literally sent up to our room in minutes.reception staff were very friendly and accomadating. It was very busy we found at this time which says it all really. Lifts could be slow sometimes but we wasnt in any rush we was on holiday a time for relaxing.Thankyou for a spectacular stay and we will definatley be returning.

Hotel Foyer and pool areas are great, lots of available beds, tables and parasols available. Drinks very reasonable, and large measures of spirits. Breakfast was very varied but lots of the food was cold, they did have a microwave available. No cut fresh fruit, apples and bananas were available. Self service buffet for breakfast and at times, no clean tables available. We visited the Skybar, which in my opinion was a waste of money, the drinks were all premade and there was no view of sunset, that was the other side of the building. It was quite tatty and not particularly pleasant surroundings, the barman was lovely and helpful. Everyone there had the drink that was included in the cost and left which is exactly what we did this cost us $18 each to go. The rooms with balcony was tired but large and very clean, the views amazing from the balcony. Customer services team on the desk were really friendly and helpful however when i emailed feedback on the skybar i received a really rude and abrupt response, not at all happy. Apparently the customer services manager had gone on holiday since and therefore couldnt speak to me appauling.

Beware the positive reviews from people with 1 contribution ... they are all uber positive and seem sus ... Now for an honest review. Positives The Bar area is great and most of the bar staff are very friendly. Bar prices are reasonable. Great pool areas. Lovely reception area, very impressive. The rooms are a decent value. Negatives The breakfast isn't great and the food is very cold. Though the Freshly squeezed Orange juice is great. The reception staff aren't good, and check in takes forever, you do feel like you are a nuisance. The rooms are fine but a bit tired, a kettle would be most welcome, would expect it from a so called 4 star hotel. The area of La Cala it's in is nice enough but not much to do, we did spend a fair bit of money in taxis to Benidorm old town. Overall it's ok, and not bad value for money. It's not great but it's not awful either!