Hacienda del Mar, Hotel Member of Meliá Collection

Just back from 10 days at this hotel. The hotel itself is very well looked after with plenty of sunbeds although some people still like to get the towels out early then not turn up for hours. There is an adult only area with its own pool which we used. Limited sunbeds as quite small and again some people would reserve them and be no shows. I'm sure the hotel could easily stop this for this area at least. Also, when the hotel gets busy, which it does, you get forgotten about in terms of staff coming round to see if you would like drinks or food. On two occasions near the end of our stay, dirty plates were left sitting in the sun all afternoon. Mind you, the birds appreciated the left over fries! We were bed and breakfast as if you go half board you are limited in food options in both restaurants. We went to Estepona on several evenings and ate there. Food and drinks cheaper than at the hotel. The food is generally fine but the menu never changes. I think most guests only stay a few days so wouldn't be bothered but if you're there for longer it's a bit repetitive. There isn't really a beach you can swim from. It's very stony and hard to get in and out of the water so be prepared. There is a lovely walkway alongside the beach for a stroll after dinner or all the way to town which takes about 45 minutes. A taxi is about 7or 8 euros from the hotel to the old town. There is a huge choice at breakfast with both a buffet and the option to have things cooked to order. Again staff really good and service prompt. Lovely setting looking over the gardens and sea. The staff are helpful and friendly and the rooms are comfortable and well looked after. Beds very comfortable too. Fresh water left every evening. My partner used the gym and thought it was good. There is a spa but didn't use it so can't comment. Overall we did have a lovely relaxing stay but not quite the five star experience we've had in other hotels.

This is an amazing Hotel. Beautiful grounds and what you would expect from Melia in terms of service. On a normal day, anyone can deliver but I was forced to write a review to highlight how professional everyone was at the time a fire started near the Hotel. The staff was really professional and accommodating to make everyone feel safe, comfortable and to be honest, like if nothing was happening near by. Well done to the Management and the rest of the staff for this amazing organisation when things turn ugly. AC

Una experiencia para repetir sin duda. El ambiente es muy acogedor y tranquilo, perfecto para disfrutar tanto en familia como con amigos. La comida nos sorprendió por la calidad del producto y el cuidado en cada plato, con sabores que marcan la diferencia. El trato fue excelente de principio a fin. Queremos agradecer especialmente a David su atención y sus recomendaciones, siempre pendiente de que todo estuviera perfecto. Da gusto encontrar sitios donde cuidan tanto los detalles. ¡Volveremos! An experience worth repeating without a doubt. The atmosphere is warm, welcoming and relaxed, making it the perfect place to enjoy with family or friends. We were impressed by the quality of the ingredients and the care put into every dish, with flavours that truly stand out. The service was excellent from start to finish. Special thanks to David for his attention and recommendations, always making sure everything was perfect throughout our dinner. It’s great to find a place where every detail is taken care of. We’ll definitely be back!

We just wanted to say Michael and ceeme how very much we enjoyed our stay in the hotel. It's five-star luxury. The staff are unbelievable, especially abel who actually made sure everything was going fantastic for us and Nina. Nina and Jose down at the restaurant looked after us all. I could say it's a six-star hotel more than five the way they done everything for us. The views were unbelievable. The rooms are so clean and Everyone is so friendly. Wow it was fantastic. I gave it 11 out of 10. Thank you!

Welcoming hotel with great service and attention to detail. Would recommend. Special mention to Jenny, Daniel, Raul, Alba and Abel for a wonderful stay.