Caramelo Calvia Beach Adults Only +21

We stayed for 6 nights at the beginning of September and we can’t fault this hotel at all! Upon check in (which we arrived early) we were given our room keys and a room upgraded complimentary. I booked us a room facing the land, but the gent on reception moved us to a room facing the pool/sea. Rooms were modern, spacious and the bed was comfy. Staff were fantastic, very attentive and our room was cleaned thoroughly daily. The food was unreal! Breakfast had everything you could possible want and the lunch/dinner menu was one of the best in the area. Easy acsess to both Magaluf and Palmanova beach, both only a 5 min walk away. The hotel is situation on a steep hill, bare this is mine if you have mobility issues. The location of the hotel was fantastic, right in the hotspot nears bars and restaurants. We didn’t have any noise issues at all, maybe because our rooms faced the pool. Pool area was always clean and tidy, and had a really relax atmosphere. I’d stay here again, thanks for a fab holiday!

This was our 3rd time staying at this hotel and i am incredibly disappointed. When we first stayed here it was newly refurbished and I couldn’t fault the place. However, this time it was an awful stay. Firstly, we were over looking the hotel next door which seems to be a rough party hotel and every night we got woken up by loud teenagers shouting on their balcony’s, along with people screaming on the slingshot that’s right on the hotel. Our room was DIRTY. The shower head was filthy, looked like it had never been cleaned. Our shower over filled 3 times on our stay and I reported it every time. Was never fixed, seems to be a common issue as another lady was reporting the same issue at the same time as me. I used our white floor mat to mop up the water from the shower, picked it up and it was brown from the dirty floor. I reported this to reception and it took the maids 3 times of me asking to mop our floors. There are so many areas that need sorting, the sealant in the rooms has come away, there’s been a leak in the ceiling above the shower that’s been patched up, the brick work on the balcony is horrendous and looks patched up too which is very worrying. I stayed in a 4 star in Greece in May and it was miles above this place. Definitely is more a 3 star than a 4. Unfortunately I don’t think we will be staying here again now.

Was a bit concerned with some reviews but was fortunate enough to have experienced no problems with noise. The room was nice and clean, the bathroom nice, shower excellent. The staff were all friendly and helpful and the breakfast was good with something for everyone. Had dinner there a couple of times aswell and found it very enjoyable with prices competitive. One moan was that the smaller plunge pool was taken over with annoying groups with balls and drinks which was a shame. Overall though a great hotel.

We stayed at the Caramelo for four nights in August and honestly couldn’t have asked for a better experience. By complete coincidence, our stay fell around the solar eclipse, and we had absolutely no idea when we booked that Majorca was going to be such an incredible place to see it! From the moment we arrived, we were made to feel so welcome. Sam on reception was fantastic – incredibly friendly, knowledgeable and helpful. He told us we had a gorgeous room with a wraparound balcony and gave us all the information we needed about the hotel and surrounding area. When we got to our room, we were so pleasantly surprised. It was spotlessly clean, really well equipped and the wraparound balcony was amazing, with beautiful views from two sides. Little did we know at the time just how lucky we were to have that particular room – it ended up giving us the perfect view of the solar eclipse right from our own balcony! It made an already special holiday even more memorable. The pool is genuinely one of the best hotel pools I’ve ever been in. The whole hotel has such a lovely, relaxed atmosphere, everywhere is kept beautifully clean, the food was great and every member of staff we encountered was friendly and welcoming. We also have to give a special mention to Joey on reception, who was absolutely fabulous. She was always there with a smile and couldn’t have been more helpful, particularly when helping us arrange taxis and anything else we needed. Although we dealt more personally with Sam and Joey, every single member of staff deserves a mention – from the bar staff to the restaurant team and everyone working behind the scenes. You really do have a fantastic team and they are a credit to the Caramelo. We enjoyed our stay so much that we actually rebooked to come back in October before we’d even left! We asked reception if there was any chance we could have the same room again, and amazingly they managed to arrange that for us too, which was the icing on the cake. Thank you to Sam, Joey and the entire Caramelo team for making our stay so special. We arrived as first-time guests and left already counting down the weeks until we return. See you all again in October! ❤️

Everything about this hotel is fantastic! The staff (especially Sam, super friendly & helpful!), the facilities, the beanbags by the pool, the food, the rooms, the views - I have never enjoyed a holiday so much so highly recommend this hotel!!! Such a chill vibe and the location is excellent for both Magaluf and Palmanova. One thing to be mindful of is that the hotel is on a steep hill and there are a lot of steps inside the hotel itself so not good for people with mobility issues. The only negative was the air con in our room, it’s above the door as you enter and didn’t blow into the room and given the high temperature whilst staying there it made sleeping and getting ready a little uncomfortable.